Inforce Service Administrator

HUB International•Vaughan, ON

5d•CA$45,000 - CA$50,000•Remote

About The Position

The Inforce Service Administrator role offers a variety of responsibilities, and we are seeking someone who ‘gets’ customer service and is looking for a challenging role in a fun environment. This role offers the opportunity to build strong relationships with our customers (Life Insurance Advisors) and carriers (Life Insurance Companies) through seamless customer service and support.

Requirements

A positive attitude, the constant desire to help others, curiosity, and the ability to deliver consistently
Clear written and oral communication skills
Ability to identify and analyze problems and provide optimal solutions
Previous life insurance industry experience
Practical experience with MS Office Suite and online meeting platforms

Responsibilities

Liaise between policyholder, advisors and insurance carriers
Handle a variety of service inquiries throughout the lifecycle of a life insurance policy
Maintain an understanding of the different Insurance Carriers’ inforce-related processes
Exercise sound judgement when providing administrative support and guidance

Benefits

Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
Work-Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.
Tailored Benefits: Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.
Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.
extended health benefits
disability insurance
RRSP matching
paid-time-off benefits
eligible bonuses
commissions for some positions