Influencer & Ambassador Manager [Contract - Parental Leave]

Caraway Home • New York, NY

3d • Remote

About The Position

Caraway Home is looking for an experienced Ambassador Manager to provide parental leave coverage for our Influencer team. This is a contract engagement running approximately early August 2026 through January 2027, with the opportunity to work across two coverage scopes — senior program management and associate-level execution support. This role is ideal for a seasoned influencer marketing professional who thrives in fast-paced DTC environments, can hit the ground running with minimal ramp time, and is comfortable owning both strategy and operations simultaneously.

Requirements

• 4–6+ years of influencer and/or ambassador marketing experience, ideally in DTC or consumer goods
• Familiarity with ambassador platforms, CRM tools, and performance analytics
• Strong project management skills — you're organized, deadline-driven, and comfortable managing multiple workstreams
• A collaborative communication style and experience working cross-functionally
• Comfort operating at both a strategic and executional level — this role requires both

Nice To Haves

• Experience with tools like Nectar, Roster, Omni, or similar is a plus

Responsibilities

• Manage day-to-day ambassador communications, escalations, and campaign timelines
• Attend weekly syncs with the Associate Director, Influencer and serve as the primary point of contact across the program
• Review and approve ambassador briefs and content created before distribution
• Compile weekly performance snapshots and deliver monthly ambassador performance reports (engagement data, revenue attribution, top performers, program health)
• Oversee budget pacing and flag any spend efficiency concerns
• Monitor ambassador inboxes
• Manage gifting shipments, CRM/database updates, and deliverable trackers
• Distribute campaign briefs, creative assets, and product information to active ambassadors
• Coordinate ambassador events, virtual community touchpoints, and product drops

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed