Industry Account Manager - Mining & Heavy Industry

Rockwell Automation•Phoenix, AZ
•Remote

About The Position

Rockwell Automation is hiring an Industry Account Manager to develop and implement sales strategies and plans that meet or exceed annual sales goals and grow market share with existing and targeted accounts throughout Arizona. The role engages customer influencers and executive-level decision makers and builds expertise in customers’ industries, applications, standards, regulations, business drivers, and emerging trends. The account manager will understand customers’ strategic priorities and help achieve desired outcomes through Rockwell Automation’s products, software, services, solutions, and partner ecosystem. Based in the Phoenix, Arizona area, the position reports directly to the Regional Sales Manager, Industry Accounts. It primarily serves Mining, Metals, Aggregates, Cement, and other resource-intensive industries, while supporting strategic growth opportunities across additional industrial verticals in the geography. Travel throughout Arizona and the surrounding region may exceed 50% of the time. Experience determines the position level and compensation within the job family.

Requirements

  • Bachelor’s degree or equivalent years of experience.
  • Legal authorization to work in the United States; employment visa sponsorship is not available now or in the future for this position.
  • Valid driver’s license.

Nice To Haves

  • Bachelor of Science in Engineering, Operations Management, Mining Engineering, Metallurgical Engineering, or a related technical discipline.
  • Eight or more years of experience in technical sales, industrial automation, mining operations, industrial manufacturing, engineering, systems integration, distribution, or consulting.
  • Experience working with all levels of industrial organizations, including executive leadership, operations leaders, engineering teams, maintenance organizations, and plant personnel.
  • Experience in Mining, Metals, Aggregates, Cement, or other heavy industrial markets.
  • Software and digital transformation sales experience.
  • Understanding of large capital projects, modernization programs, electrical and automation systems, and industrial networking.
  • Ability to travel throughout Arizona and the surrounding region more than 50% of the time.

Responsibilities

  • Develop and own account strategies for assigned accounts and communicate plans to extended account teams.
  • Establish executive-level customer relationships and understand customer processes, business drivers, capital investment priorities, and organizational structure.
  • Align Rockwell Automation solutions with customers’ strategic initiatives, operational goals, and digital transformation objectives as a trusted advisor.
  • Follow the outcome-based sales process, maintain account growth plans and pipeline health, and drive opportunities to closure.
  • Develop expertise in Mining and Heavy Industry segments, including mining operations, mineral processing, metals production, aggregates, cement, sustainability initiatives, workforce challenges, and modernization strategies.
  • Understand industry regulations, safety requirements, operational challenges, and market trends affecting assigned customers.
  • Provide application knowledge and industry expertise while managing sales activities according to the outcome-based selling methodology.
  • Collaborate with North America Industry teams, business units, ecosystem partners, engineering resources, and channel partners.
  • Identify and qualify customer opportunities, engage resources, coordinate solution development, and influence customer decisions through value-based selling.
  • Coordinate account teams, senior leadership, and technical subject matter experts to develop and win strategic opportunities.
  • Maintain accurate opportunity and account information in Salesforce CRM.
  • Partner with Business Units, Revenue Management, Contracts, and Negotiations teams to develop commercial strategies and customer agreements.
  • Obtain approvals, pricing, and commercial support for competitive proposals.
  • Support customer business reviews, account reviews, and strategic planning activities.
  • Promote compliance with company policies, government regulations, and safety requirements.

Benefits

  • Health insurance, including medical, dental, and vision.
  • 401(k).
  • Paid time off.
  • Parental and caregiver leave.
  • Flexible work schedule coordinated with the manager.
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