Industrial Truck Sales & Service Representative (FT)

Red Wing Shoe Company•New Brunswick, NJ

About The Position

Promote and support Red Wing Shoe Company’s brand image through professional selling, customer loyalty, and long-lasting customer relationships. The role delivers the Ultimate Fit Experience, sells premium footwear and related products, and provides conscientious customer service in retail, warehouse, and mobile shoe-truck settings. The representative also supports mobile sales runs and onsite service, prepares and handles stock, and maintains store and workplace standards.

Requirements

High school diploma/GED or equivalent work experience.
1–2 years of relevant experience.
Results-oriented approach.
Effective written and verbal communication skills.
Computer utilization skills.
Valid driver’s license.
Ability to pass and remain compliant with DOT requirements, including a DOT physical and drug screen.
Must be at least 21 years old.
Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.
Ability to perform housekeeping duties, including vacuuming, mopping and waxing floors, washing windows, using disinfectant chemicals, disposing of trash, maintaining recycling, and installing and maintaining furniture, fixtures, and displays.

Nice To Haves

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
Profit and loss knowledge.
Curiosity, passion for new ideas, and an orientation toward driving growth.
Problem-solving skills.
Retail footwear experience.

Responsibilities

Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
Recommend appropriate accessories and educate customers about their benefits.
Generate industrial sales leads.
Achieve and exceed daily productivity and sales goals.
Maintain sales-floor presentation, store signage, and housekeeping standards.
Maintain proficiency in product knowledge, technical standards, and operating standards through continuous learning.
Maintain a safe and healthy work environment by following organizational standards and legal regulations.
Restore footwear exchanges from truck visits and the store for resale.
Serve as the Mobile Sales Representative on truck runs, fittings, and onsite service.
Prepare, load, and unload stock for the mobile unit and warehouse for the day’s business.
Maintain knowledge of the company’s electronic communication software, EVA, to obtain necessary information.
Establish, follow, and enforce quality-system standards to maintain quality service.
Uphold Red Wing Shoe Company’s core values and policies.
Perform additional duties as required.
Build collaborative relationships with key people at work.