Industrial Truck Sales & Service Representative (FT)
About The Position
Promote and support Red Wing Shoe Company’s brand image through professional selling, customer loyalty, and long-lasting relationships. The role guides customers through the Ultimate Fit Experience, sells premium products, recommends accessories, and provides conscientious customer service. It also generates industrial sales leads and supports sales and service through mobile truck visits, fittings, and onsite customer service. The representative helps prepare and load stock for the mobile unit and warehouse, restores footwear exchanges for resale, and maintains store presentation, signage, housekeeping, product knowledge, and safe work practices. The role includes work in retail, warehouse, and mobile shoe truck environments.
Requirements
- High school diploma/GED or equivalent work experience.
- 1–2 years of relevant experience.
- Results-oriented.
- Effective written and verbal communication skills.
- Computer utilization skills.
- Valid driver’s license.
- Ability to pass and remain compliant with DOT requirements, including a DOT physical and drug screen.
- Must be at least 21 years old.
- Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.
- Ability to perform housekeeping duties, including vacuuming, mopping and waxing floors, washing windows, using disinfectant chemicals, handling trash and recycling, and installing and maintaining furniture, fixtures, and displays.
Nice To Haves
- Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
- Profit and loss knowledge.
- Curiosity, passion for new ideas, and an interest in driving growth.
- Problem-solving skills.
- Retail footwear experience.
Responsibilities
- Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
- Recommend appropriate accessories and educate customers about their benefits.
- Generate industrial sales leads.
- Achieve and exceed daily productivity and sales goals.
- Maintain the sales floor presentation, store signage, and housekeeping standards.
- Maintain product knowledge and proficiency with technical and operating standards through continuous learning.
- Maintain a safe and healthy work environment by following organizational standards and legal regulations.
- Restore footwear exchanges from truck visits and the store for resale.
- Serve as the Mobile Sales Representative on truck runs, fittings, and onsite service.
- Prepare, load, and unload stock for the mobile unit and warehouse.
- Use the company’s electronic communication software, EVA, to obtain necessary information.
- Maintain quality service by following and enforcing organizational quality system standards.
- Uphold company core values and policies, perform additional duties as required, and build collaborative relationships.
Benefits
- Medical, dental, and vision coverage.
- Health savings and flexible spending accounts.
- Life and disability insurance.
- Paid time off and holidays.
- 401(k) match.
- Employee discounts.
- Free employee assistance program services.
- Financial planning assistance.
- Well-being coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
