Industrial Services Operations Manager

GFL Environmental Inc.•Quesnel, BC

1d•Hybrid

About The Position

As the Operations Manager, you will spearhead our Industrial Services Team. Reporting directly to the Director of Operations, you will play a crucial role in our organization's success. This dynamic position offers a balance of office and site-based responsibilities, with the specific mix tailored to current project demands. This role is located in Prince George, BC.

Requirements

Minimum 5 years of leadership or project management experience in Industrial Cleaning or a related field.
Solid understanding of oil, gas, and pulp mill process facilities and applicable cleaning methodologies.
Existing strong customer relationships within the industry.
Proven ability to supervise execution plans, develop job scopes, cost projects, and build detailed schedules and method statements.
Strong interpersonal and communication skills, with a proven track record of collaborating with, inspiring, and managing diverse teams.
Proficient in Microsoft Office (Outlook, Excel, Word).
Highly motivated self-starter with strong organizational skills; comfortable adapting to fast-paced, high-pressure environments with minimal supervision.
Demonstrated commitment to upholding Health & Safety protocols.
Valid work authorization in the country where the job is located is required.

Nice To Haves

Hands-on experience with high-pressure water jetting tools is strongly preferred.

Responsibilities

Ensure Health and Safety remains the top priority by adhering to all company policies and safe work practices.
Manage union and non-union direct reports by monitoring daily activities, delegating duties effectively during work execution, and providing ongoing coaching.
Spend significant time in the field to guarantee customer satisfaction, maintain high professional standards, and ensure safe job execution in line with company practices and client expectations.
Perform job site walks with internal teams to verify that adequate labor, equipment, and material resources are allocated.
Ensure assets are maintained according to preventive maintenance (PM) schedules and maintain accurate inventory controls.
Assist with annual budget preparation, re-forecasting updates, and regular P&L reviews. Develop and implement programs to optimize equipment utilization, labor efficiency, and material costs.
Help develop job bids, project costing, and statements for client review.
Partner with HSE, administrative, and shutdown planning teams to effectively coordinate resources, major project scopes, and turnarounds.
Build strong customer relationships through regular updates, troubleshooting, and follow-up meetings. Identify potential new clients and expansion opportunities with existing accounts.
Oversee pre-job mobilization and demobilization. Ensure all daily operational documentation is submitted clear, concise, and complete.
Promptly report all work-related accidents or incidents and actively participate in incident investigations.