Industrial Field Services Manager

Bay West•Saint Paul, MN

6d•Onsite

About The Position

We are seeking a Field Services Manager (FSM) with proven Industrial Services experience to provide field operations support to the Industrial Services group. You will support the preparedness and scheduling of personnel, supplies, and equipment to ensure the safe, efficient, and successful completion of Industrial Service and Emergency Response projects. You will also function as a trainer and mentor for field technicians, a resource manager in support of project managers, and serve as a Site Supervisor during project operations.

Requirements

Bachelor’s degree or higher in engineering, geology, environmental science, biology, or a related field and three (3) years of relevant experience, or five (5) years of experience in a related field with increasing project management responsibilities.
Knowledge of federal, state, and local environmental regulations and guidance, as well as environmental assessment field data collection methods and procedures.
Effective and demonstrable technical writing and data analysis/management skills.
Demonstrable ability to train entry-level staff.
Current or ability to obtain HAZWOPER training with required refreshers.
Valid state driver’s license, ability to meet MNDOT medical qualification requirements, and ability to drive a vehicle while towing a trailer.
Strong time management skills with the ability to prioritize and manage multiple projects while delivering high-quality results in a fast-paced, collaborative environment.
Outstanding customer service and relationship building skills.
Ability to apply common sense understanding to carry out instructions and respond effectively to changing situations.
Ability to work independently while also functioning as a team player.
Ability to foster friendly, positive, productive, and rewarding working relationships.
Sufficient knowledge of operational and administrative procedures (e.g., environmental sampling, decontamination, PPE selection/use, confined space, waste documentation) to train others.
Understanding of Bay West’s procurement system and maintain a company credit card in support of operations.

Nice To Haves

Class A or B Commercial Driver License (CDL) with Air Brake, Tanker, or Hazardous Materials endorsements.
Experience and demonstrated operating vacuum trucks, excavators, and other earth-moving equipment.

Responsibilities

Direct Project and Field Support: Closely work with Project Managers and Site Supervisors to coordinate staff, equipment, and/or sub-contractors with crew safety and project budget as top priorities.
Coordinate and attend project kick-off meetings and support the field team on projects as assigned by Project Managers.
Lead daily Emergency Response operations in accordance with current ERS services and staffing expectations.
Support field crew by coordinating the equipment and supplies needed to perform ER and Industrial Service projects.
Coordinate and assist with the decontamination, inventory, repair and restocking of equipment/supplies returned from projects.
Perform field work while functioning as Site Supervisor / Senior Field Technician with appropriate training for the needs of the project.
Prepare and review project documentation including Site Safety and Health Plans (SSHPs), project management plans, Incident Action Plans (IAPs), daily logs, field sketches, reports, and other correspondence using technical writing and analysis skills.
Actively participate as a Site Safety Officer / Lead On-Call for the after-hours Emergency Response Program (approximately one week every six to eight weeks).
Resource Management and Operational Preparedness – Scheduling, Maintenance & Inventory: Work with Project Managers and assist with logistics related to field equipment scheduling.
Develop and maintain an equipment / staff scheduling and training system to ensure resources are maintained, trained, and prepared to perform operations.
Perform regular checks on equipment, trucks, trailers, facilities, caches, and consumables.
Assist with inventory, stocking and ordering of equipment and supplies.
Provide support on and monitoring instrument calibrations and maintenance.
Coordinate assembly, maintenance, and inspections of equipment kits and bundles.
Work with Shop Manager with vehicle and equipment maintenance, delivery, and facility maintenance as necessary.
Lead facility development and organization projects.
Develop administrative and operational job aids and tools.
Team Leadership and Mentorship: Assist with staff selection and hiring alongside Human Resources and facilitate full orientation, onboarding, paperwork completion, and follow-up on training needs.
Provide effective leadership through example and sharing of knowledge and skills.
Develop and manage a program-specific training schedule for ERIS staff.
Create internal training curriculum in compliance with company policies, procedures, and Health & Safety goals.
Work with Health & Safety on training compliance goals.
Work with Health & Safety to identify training gaps.
Coordinate and conduct internal ERIS operational training.
Identify and facilitate external training opportunities through vendors.
Provide technical expertise and guidance to field staff.
Provide professional direction and career development guidance; partner with ERIS Operations Managers to develop and evaluate performance goals for field technicians.
Foster a culture of safety, mentoring, authenticity, and accountability across teams.
Assist with the development of ERIS operational SOPs.
Collaborate with Project Managers and crew to problem solve and deliver high-quality solutions for customers.
Communicate directly with ERIS Operations Managers on opportunities to improve equipment, procedures, operations, and overall performance.