Industrial Sales Support Representative

FERGUSON • Winnemucca, NV

2d • $20 - $31 • Onsite

About The Position

Ferguson, a Fortune 500 company, is a leading supplier of quality products for various industries since 1953. We aim to simplify complex projects for our customers, making them successful and sustainable. We are seeking Sales Support Representatives who are hands-on, customer-focused, and eager to learn the business from the ground up. This role involves supporting sales associates by identifying the best products and solutions for customer needs, ensuring timely quotations and accurate sales orders, coordinating deliveries, and handling customer inquiries via phone and CRM systems.

Requirements

• 3-5 years of buying, sales and/or customer service experience is preferred.
• Exhibit strong skills for sales, including the ability to upsell.
• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
• Ability to react well in a fast-paced environment & follow through on commitments.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

Nice To Haves

• 3-5 years of industrial or mining knowledge a plus
• Highly motivated and customer service oriented mentality with ability to build relationships is a plus.

Responsibilities

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Ability to effectively use customer relationship management (CRM) system and phone system.

Benefits

• health, dental, vision, paid time off, life insurance and a 401(k) with a company match
• mental health coverage
• gender affirming and family building benefits
• paid parental leave
• associate discounts
• community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed