Industrial Parts Specialist
About The Position
We're looking for an Industrial Parts Specialist to support customers by identifying products, preparing quotes, processing orders, and helping solve day-to-day equipment and maintenance challenges. This is not a cold-calling sales role. Instead, you'll work directly with customers who need hoses, fittings, adapters, valves, and other industrial components to keep their operations running. If you've worked around equipment, parts, maintenance, repairs, manufacturing, construction materials, or industrial products, this could be a great fit. Whether you've been a parts specialist, service advisor, mechanic, maintenance technician, or worked in industrial distribution, we're looking for someone who understands how mechanical components work together and enjoys helping customers find solutions. This role is a great fit for someone who enjoys the technical side of equipment and components but wants to move away from the physical demands of turning wrenches every day. You'll leverage your mechanical knowledge to help customers solve problems, source the right parts, and keep their operations moving.
Requirements
- Mechanical aptitude and an interest in industrial products
- Strong communication and customer service skills
- Ability to learn technical products and understand how components work together
- Organized and detail-oriented mindset
- Experience working in a fast-paced environment balancing multiple priorities
Nice To Haves
- Parts Specialist or Parts Manager
- Parts Counter Representative
- Service Advisor or Service Writer
- Diesel Mechanic looking to transition into an office-based role
- Heavy Equipment Mechanic
- Automotive Parts Professional
- Fleet Maintenance Coordinator
- Hydraulic Technician
- Industrial Maintenance Technician
- Manufacturing Support or Production Support
- Industrial Distribution
- Construction Supply
- Equipment Rental Industry
- Home Depot or Lowe's Department Supervisor (Plumbing, Hardware, Pro Desk, Commercial Sales)
- Entry level candidates with a degree in Industrial Technology, Industrial Distribution, Manufacturing Technology, or a related field
Responsibilities
- Respond to customer requests for quotes, orders, pricing, and product information
- Help customers identify the correct hoses, fittings, adapters, valves, and related components for their applications
- Prepare accurate quotes and process customer orders
- Coordinate with vendors regarding pricing, availability, and lead times
- Track orders and communicate updates to customers
- Support walk-in customers at the branch counter
- Build strong relationships with customers through responsive service and product knowledge
- Work closely with purchasing, warehouse, and operations teams to ensure customer needs are met
- Maintain accurate records and documentation within company systems
Benefits
- Medical
- dental
- vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Product training provided
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
