Industrial Operations IT Engineer 1 - Lakeland

Publix Super Markets • Lakeland, FL

5d • Onsite

About The Position

This position is responsible for the support, design, and implementation of assigned Industrial Operations IT systems and processes. In addition, this position assures that IT solutions meet the needs of the business operations, regulatory requirements, and Information Systems (I/S) and Industrial Operations IT (Information Technology) standards to avoid negatively impacting operations. Apply today to be a part of the largest employee-owned company in the U.S., Publix Super Markets!

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Supply Chain Management or in an analytical discipline or equivalent experience
• One year of IT or business systems support experience
• Willingness to work a variable schedule including nights, holidays and weekends to meet Industrial Operations’ business needs.
• Requires the ability to be on-call 24 hours per day/7 days per week and the ability to travel by air (commercial and company airplane) with overnight stays
• Knowledge of mathematics and statistical data analysis
• Leadership skills
• Good communication skills, both written and verbal
• Good analytical and problem-solving skills
• Good organizational and time management skills
• Strong interpersonal and customer service skills
• Ability to maintain professionalism and confidentiality
• Ability to work independently, be a self-starter and demonstrate a high degree of self-motivation, commitment and integrity
• Ability to learn and retain new, complex ideas or concepts
• Ability to train users

Nice To Haves

• Three years of Industrial Operations systems experience or experience working closely with or supporting Industrial Operations systems
• Two years of experience supporting IT systems at Publix
• Intermediate knowledge of Microsoft O365 Suite including Access, Excel, and Word
• Advanced skills in Microsoft Outlook, Teams, and SharePoint
• Basic knowledge in Mobile Computer Management Systems
• Basic knowledge in Database Management Systems (DB2, Informix, Oracle, SQL Server, Cloud, and ODBC Connectivity) with a focus on Industrial Operations specific data sources
• Basic skills in Systems Administration Systems (Bomgar, CyberArk, Request Center, SCCM)
• Good knowledge of Industrial Operations’ business systems and processes for assigned areas
• Knowledge of supply chain business systems and processes that interface with Industrial Operations’ systems and processes
• Knowledge of Industrial Operations’ strategy, business initiatives and plans for supported areas
• Strong technical knowledge of supported applications and reporting tools
• Knowledge of Industrial Operations and assigned system standards and policies that must be upheld
• Good knowledge of personal computer, printer, network (Local Area Network and Wi-Fi) configuration, terminology, and architecture
• Knowledge of Software Development Lifecycle and Project Management best practices
• Strong knowledge of Publix Technology policies and processes such as software licensing policies, information protection policy, hardware and software (HW/SW) assessment, access, and HW/SW request process
• Knowledge of business relationships between various departments, department structures and high-level knowledge of Industrial Operations’ impact on Publix Retail and Support departments
• Knowledge of Publix policies and guidelines
• Excellent knowledge of Industrial Operations’ safety rules and practices, including applicable Plant Good Manufacturing Practices (GMPs)
• Good knowledge of relevant industry and regulatory standards and regulations (currently our operations are regulated by Occupational Safety & Health Administration (OSHA), United States Department of Agriculture (USDA), Food & Drug Administration (FDA), Florida Department of Agriculture & Consumer Services (FDACS), as well as Kosher and organic certifying organizations.)
• Broad knowledge of annual capital budgeting process
• Knowledge of application development
• Good facilitation skills
• Ability to assess new technologies
• Ability to analyze, design, and develop business processes or application

Responsibilities

• Supporting system solutions for assigned Industrial Operations IT systems
• Supporting users, hardware, software and the IT infrastructure in various Industrial Operations business areas
• Performing analysis of business processes, designing new and improved system solutions, and delivering those solutions in support of Industrial Operations business areas
• Providing technical knowledge and education for assigned systems to Industrial Operations IT team and technical operations team members, as well as maintaining current operational and technical knowledge
• Participating in planning and prioritizing projects and support efforts within Industrial Operations scope of support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level