Industrial Generator Field Service Technician

NOV•Williston, ND

11d•Onsite

About The Position

The Industrial Generator Field Service Technician will demonstrate intermediate knowledge of internal combustion engines, electrical circuits, and mechanical systems used in power generation equipment. This role involves diagnosing malfunctions, performing repairs on major assemblies and sub-assemblies, and ensuring equipment is properly serviced prior to rental. The technician will also be responsible for teaching and guiding Level 1 technicians, troubleshooting equipment issues with customers, and completing service documentation.

Requirements

A minimum of 2 years of mechanical, field service, industrial maintenance experience is required.
Must have basic knowledge of engine functionality and manufacturer-specification servicing.
Basic computer skills for mechanical troubleshooting programs.
Strong communication skills to provide quality customer service and keep operations updated.
Ability to work with minimal supervision, including after-hours callouts.
Ability to operate a forklift and overhead crane.
Candidate must satisfy all internal driver eligibility requirements, including compliance with company policies, licensing standards, and driving record criteria.

Nice To Haves

Veterans from all branches are encouraged to apply.

Responsibilities

Demonstrate intermediate knowledge of internal combustion engines, electrical circuits, and mechanical systems used in power generation equipment.
Determine overall mechanical condition of generators and equipment, diagnose malfunctions, and initiate repair actions.
Systematically analyze equipment issues through visual/auditory inspection and test equipment.
Utilize diagnostic computer programs effectively.
Perform operational inspections and ensure equipment is properly serviced prior to rental.
Complete repairs such as replacing engine heads, seals, accessory components, and performing engine overhead adjustments.
Repair, adjust, or replace major assemblies and sub-assemblies including generator ends, radiators, fuel systems, and exhaust systems.
Use technical manuals, wiring schematics, test equipment, and Cummins-based diagnostic software proficiently.
Follow all established safety policies and standards.
Safely operate hand and power tools, forklifts, overhead cranes, welders, and cutting/grinding tools; properly handle hazardous waste.
Teach and guide Level 1 technicians on generator fundamentals.
Troubleshoot equipment issues with customers over the phone as needed.
Conduct preventative maintenance and repairs on power generation equipment.
Perform accurate mechanical inspections and document findings.
Maintain a clean and safe work environment.
Communicate equipment status and repair timelines with operations and customers.
Support after-hours service calls as required.
Safely move, lift, and position equipment using forklifts and overhead cranes.
Complete service documentation, work orders, and reports using computer-based systems.