Generator Field Service Technician

Prime Power Services, Inc. • Raleigh, NC

5d

About The Position

Imagine a career that takes you to varied customer sites, where your expertise is needed the most. As a natural troubleshooter, you are the embodiment of mechanical and electrical proficiency, possessing a deep knowledge of diesel and natural gas generator sets and their associated fuel systems. Your toolbox is filled with diagnostic prowess, and your experience allows you to quickly identify and rectify any issues that threaten the integrity of these powerhouses. But your role goes beyond wrenches and wires; it extends to the realm of communication and customer care. You are the bridge between our company and those who rely on us for uninterrupted power.
Are you an experienced technician with a passion for problem-solving? Do you thrive in dynamic environments and have a knack for keeping the lights on when it matters most? Prime Power Services is seeking a skilled and dedicated Generator Field Service Technician to join our team.

Requirements

• High School diploma/GED required.
• 3+ years working in the power generation field.
• Excellent communication skills.
• Must have a driving record showing zero felony convictions and less than three (3) moving violations.
• Pass a criminal background check and mandatory drug screening.

Responsibilities

• Troubleshoot Automatic Transfer Switches, engine/generator controls, and excitation systems.
• Complete quality preventative maintenance, inspections, and minor repairs on power generation units, diesel and/or natural gas, or gas engines, and Automatic Transfer Switches (ATS) as scheduled.
• Communicate with sales, operations, and customers regarding service and service contract coverage, pricing, terms and conditions, and applicable policies.
• Respond to inquiries regarding new contract obligations and revisions.
• Accurately submit, promote, and complete general quotes and engineering quotes as needed for the customer base.
• Adhere to company safety practices and other policies and procedures.
• Act with integrity and provide outstanding service to customers and coworkers building an environment of teamwork and positivity.
• Report any violation or non-compliance with company policies and procedures by Prime Power Services employees or other business personnel, including sub-contractors.
• Read and interpret documents such as safety rules, operating and maintenance instructions, blueprints, schematics, and procedure manuals.

Benefits

• Award-Winning Training: In our state-of-the-art training campus in Mableton, Georgia, you'll have the chance to work on a variety of generators and hone your technical expertise. Earn Certifications: OSHA10, OSHA30, EGSA Apprentice or Journeyman.
• Career Advancement: At Prime Power, we're committed to helping our team members grow. Your success is our success! We offer over 40 hours annually of paid training and personalized training plans aimed at furthering your professional development.
• Team Collaboration: You'll be part of a tight-knit team that values cooperation, learning, and innovation. We're not just colleagues; we're a family.
• Competitive Compensation: We recognize your hard work and dedication. You'll receive a $5,000 sign on bonus, competitive salary including the potential to receive commission per the technician commission plan. We offer a benefits package that includes medical, dental, and vision coverage, and a Flexible Spending Account. You can participate in our 401(k) with a generous employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees