About The Position

Track Group Inc., a global leader in the provision of advanced electronic monitoring and supervision solutions to the criminal justice/corrections market, is seeking an Industrial Engineer. This role serves as a strategic liaison between the Supply Chain and Engineering Departments, reporting directly to the Director of Engineering. Based in Naperville, IL, the position requires significant weekly presence at the fulfillment center in Glendale Heights, IL. This cross-functional, hands-on role oversees comprehensive supply chain operations for electronic device production and refurbishment, including support for production planning, forecasting, procurement, vendor relations, and inventory control to optimize the entire product lifecycle from production to final delivery. The candidate will drive operational efficiency by analyzing and improving production processes to minimize costs. Beyond core logistics, the candidate must be versatile, take initiative by providing technical support in manufacturing, testing, and troubleshooting, perform root cause analysis, and spearhead process and quality assurance.

Requirements

  • Bachelor’s Degree in Industrial Engineering, Manufacturing Engineering, Supply Chain Management, or a related field.
  • 5+ years in Industrial, electronics sourcing, engineering support, or supply chain roles, preferably within a hardware development or manufacturing environment.
  • Specific experience with electronics testing and hardware troubleshooting.
  • Proven experience acting as a bridge between Engineering (Design) and Supply Chain/Operations Teams.
  • Strong analytical, organizational and problem-solving skills.
  • Advanced Excel skills (Data analysis, modeling).
  • Excellent communication skills and teamwork skills.
  • Ability to troubleshoot electronic circuits and do root cause analysis reports.
  • Strong hand skills and attention to detail.
  • Comfortable using DMMs, microscopes, oscilloscopes, and various other test equipment; soldering skills a plus.
  • Must have the ability to learn quickly and urgently diagnose issues.
  • Detail-oriented, accurate and able to meet deadlines.
  • Identifies ways to reduce production costs through recommendations to improve processes and improve performance.
  • Stay up to date with the latest manufacturing trends and advancements.

Nice To Haves

  • Experience in AutoCAD design software is plus.

Responsibilities

  • Analyze and improve logistics and supply chain processes to enhance efficiency and reduce costs.
  • Oversee inventory strategies, establish and oversee rigorous inspection protocols for incoming and outgoing goods.
  • Analyze process data, identify root causes of quality issues, and implement corrective actions.
  • Partner with suppliers to improve quality, implement corrective actions on non-conforming products, and evaluate supplier performance.
  • Translate early-stage Bills of Materials (BOMs), and Engineering Change Orders (ECOs) into actionable production, sourcing and procurement plans.
  • Proactively identify material obsolescence risks, component shortages, or supply issues, and work with engineering to validate alternative components.
  • Analyze manufacturing workflows and validate assembly processes to reduce lead times. Utilize lean techniques, time studies, and simulation to improve efficiency without compromising quality.
  • Develop, track, and report on key performance indicators (KPIs) and supplier performance to ensure supply chain goals are met.
  • Audit production processes to ensure adherence to company, customer, and industry standards.
  • Work with Production, Engineering, and Supply Chain Teams to resolve quality problems and improve manufacturing capabilities.
  • Partner with Engineering to review new product designs for manufacturability (DFM) and with Supply Chain to align material delivery with production schedules.
  • Create standard operating procedures (SOPs), active work instructions, quality reports, and technical documentation.
  • Investigate reported field anomalies and work with design teams to quickly address to determine root cause. Ensure root cause fix is implemented correctly in the manufacturing process.
  • Provide feedback and recommendations for continuous process improvements to drive efficiencies, improve quality, and reduce costs.
  • Other duties as assigned by supervisor. Duties and responsibilities are subject to change based on business needs.

Benefits

  • Unlimited paid vacation days
  • Observing 12 major holidays per year
  • Access to Medical, Dental and Vision Insurance with a company contribution for you and any covered dependents
  • Life Insurance
  • Short-Term Disability Insurance
  • Employee Assistance Program
  • Ability to contribute to a company sponsored 401(k) retirement plan with a company match on your contributions
  • Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs
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