Industrial Engineer Senior Consultant

OnTrac • Nashville, TN

2d • $140,000 - $210,000 • Remote

About The Position

OnTrac is hiring an Industrial Engineer Senior Consultant! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. This position may be performed remotely in states where the company is authorized to employ individuals. The Industrial Engineer Senior Consultant leads strategic customer onboarding and network expansion initiatives. This role serves as the single-threaded owner responsible for coordinating cross-functional assessments, driving executive decision-making, and ensuring operational readiness for large-scale customer growth opportunities. This position will operate at the intersection of Engineering, Operations, Sales, Technology, Finance, Transportation, and Executive Leadership, partnering directly with Sales teams, prospective customers, and senior leaders to evaluate growth opportunities, develop scalable operating models, quantify financial impacts, and determine whether proposed customer solutions can be successfully executed across the OnTrac network.

Requirements

• Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, Business, or related field
• 10+ years of experience in Industrial Engineering, Program Management, Operations Strategy, Supply Chain, Transportation, or Logistics
• Experience leading large-scale cross-functional initiatives across multiple organizations
• Experience managing multiple complex projects simultaneously
• Experience presenting to executive leadership and C-suite audiences preferred
• Experience with network design, transportation planning, and capacity modeling preferred
• MBA or Master's Degree in Engineering, Operations, Supply Chain, or Business.

Nice To Haves

• Experience presenting to executive leadership and C-suite audiences
• Experience with network design, transportation planning, and capacity modeling

Responsibilities

• Serve as the primary program owner for strategic customer onboarding and network scaling initiatives, developing and maintaining project plans, milestones, risks, dependencies, and decision frameworks.
• Lead efforts across Engineering, Operations, Transportation, Product, Technology, Finance, and Sales, while facilitating recurring stakeholder reviews, steering committees, and executive updates.
• Partner directly with Sales teams and prospective customers to evaluate onboarding requirements and scalability opportunities, serving as a key operational representative during customer discussions and assessments.
• Translate customer growth projections into operational, transportation, facility, technology, and labor requirements, and develop scalable frameworks that support future expansion into additional markets.
• Evaluate facility throughput, labor models, dock capacity, transportation requirements, and network integration strategies; develop operating models that optimize network flow, service performance, and cost-to-serve.
• Conduct capacity and scalability assessments from initial customer volume through full-scale deployment, identifying opportunities to reduce touches, improve throughput, and increase network efficiency.
• Build business cases supporting onboarding decisions, including cost-to-serve models, profitability analyses, capital investment recommendations, sensitivity analyses, and growth scenario planning.
• Consolidate findings from multiple workstreams into executive-ready recommendations, present Go / No-Go recommendations to senior leadership and C-suite stakeholders, develop briefing materials and business reviews, and ensure assumptions, risks, dependencies, and mitigation plans are documented and validated.
• Establish repeatable frameworks for future onboarding evaluations, standardize processes, methodologies, and tools, and drive long-term improvements in network scalability and customer profitability.

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior