About The Position

Performs professional work implementing, maintaining, and troubleshooting industrial control systems that support multi-utility operations, including water, wastewater, reclaimed water, purified water, and district energy. Applies established standards and procedures to configure, test, and support system components; resolve operational issues; and assist with integrations across field devices, control platforms, and communications infrastructure. Supports system upgrades, maintains accurate documentation, and assists with administration and maintenance of control-system infrastructure, including servers, workstations, network switches, and patching activities. Works closely with operations and maintenance staff to diagnose issues and maintain reliable, secure, and consistent system performance. The role includes developing and modifying PLC logic, commissioning and troubleshooting field equipment, maintaining SCADA/HMI systems and infrastructure, supporting industrial communications and telemetry, assisting with instrumentation and validation, and performing system administration and cybersecurity-related access tasks. It also involves documentation, inventory, reporting, reviewing project materials, coordinating with contractors and integrators, and providing technical cross-training. Other job-related work may be assigned.

Requirements

  • Bachelor's degree in Engineering, Engineering Technology, or a related field and two years of applicable professional experience in a large, centralized industrial control systems environment; or a six-year combination of education, training, and progressively responsible experience in industrial control systems, including PLCs, SCADA/HMI systems, and industrial communication networks.
  • A valid driver's license is required and must be maintained during employment in this classification.
  • Must possess sufficient strength and agility to perform lifting, climbing, and carrying of tools and equipment.
  • Must be able to wear appropriate safety equipment, work at heights, and perform arduous duties.
  • JEA employees should not attempt to lift, pull, or push a load in excess of 50 pounds without assistance.

Responsibilities

  • Interpret controls narratives to develop and modify PLC logic for process-control applications using ladder logic and function block programming.
  • Commission, test, and troubleshoot field control panels, PLCs, and remote I/O devices in active plant environments.
  • Build and maintain SCADA HMI screens based on process requirements.
  • Assist other crafts with installing and configuring analog and digital instrumentation, such as flow meters, level sensors, and pressure transmitters.
  • Assist with loop checks, sensor calibrations, and system validation in collaboration with field staff.
  • Support licensed, unlicensed, cellular, and microwave wireless telemetry systems for remote-site monitoring and control.
  • Diagnose and correct network communication issues between field devices, PLCs, and SCADA systems.
  • Maintain control-system servers and associated infrastructure, monitoring performance, storage capacity, and backup integrity.
  • Assist in configuring Layer 2 switches and managing static IP assignments for OT equipment.
  • Respond to process-control alarms and troubleshoot in real time alongside operations teams.
  • Document and revise control-system logic, field wiring changes, and configuration settings.
  • Support SCADA database maintenance, including tag management and alarm configuration.
  • Coordinate with contractors and integrators during plant upgrades and new control-system installations.
  • Perform preventive maintenance and firmware updates on field PLC hardware and radio modems.
  • Support operational resilience through periodic failover testing and routine system checks.
  • Establish, modify, and remove control-system user access in accordance with cybersecurity standards, operational requirements, and access-control procedures.
  • Maintain an accurate inventory of control-system hardware and associated assets to support maintenance, lifecycle planning, and reliability.
  • Generate standardized reports from SCADA and historian databases to support operational visibility, compliance tracking, and enterprise information needs.
  • Review control-system project documentation, drawings, and vendor submittals for technical accuracy, completeness, and alignment with established standards.
  • Provide technical cross-training to peers and other crafts to improve system understanding, troubleshooting capability, and safe work practices.
  • Perform other job-related work as assigned.

Benefits

  • 13 paid holidays and annual leave for vacation, personal, and sick time.
  • Three medical plan options for employees and dependents, including one with 100% paid employee coverage.
  • Dental coverage.
  • Vision coverage.
  • Employer-sponsored HSA and HRA health accounts.
  • Flexible spending accounts.
  • Tuition reimbursement.
  • Life insurance, accidental death and dismemberment coverage, short-term disability, and long-term disability.
  • 457 Deferred Compensation Plan participation beginning on the first day of employment, with a variety of investment options.
  • Healthy Lifestyles Wellness program.
  • Access to 11 onsite fitness centers.
  • Annual flu shots, biometric screenings, health risk assessments, and periodic access to an onsite mobile mammography unit.
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