Industrial Controls Field Service Technician
About The Position
Xylem is seeking an Industrial Controls Field Service Technician to support customers across the U.S. and Canada through the installation, startup, commissioning, troubleshooting, maintenance, and service of advanced municipal water treatment systems. This is a hands-on field service opportunity for a technician with experience in industrial controls, PLCs, electrical and mechanical systems, instrumentation, pumps, or commissioning. Experience in municipal water and wastewater is highly valued, but candidates with strong transferable experience in industrial, manufacturing, automation, controls, or electrical environments are encouraged to apply. As an Industrial Controls Field Service Technician, you’ll travel to customer sites to support the installation, commissioning, troubleshooting, repair, and preventative maintenance of municipal water treatment equipment and systems. This role works with a variety of advanced mechanical, electrical, instrumentation, and control systems and requires a strong technical background, customer-focused communication, and the ability to work independently in the field. You’ll collaborate closely with customers, project teams, and internal support groups to help deliver safe and successful project outcomes. A typical work week includes travel on Monday and Friday, with field service work performed Tuesday through Thursday at customer locations throughout the U.S. and Canada.
Requirements
- Experience servicing and troubleshooting electrical, mechanical, and industrial control systems in industrial, manufacturing, or municipal environments
- Experience with PLCs, HMIs, SCADA systems, VFDs, control panels, and industrial automation
- Experience with low- and medium-voltage power distribution equipment, VFDs, conduit, grounding, and three-phase electrical systems
- Experience with electrical troubleshooting, control panel wiring, diagnostics, and root-cause analysis
- Familiarity with PLCs, HMIs, SCADA systems, network troubleshooting, and control systems
- Ability to read and interpret Process & Instrumentation Drawings (P&IDs), electrical drawings, wiring diagrams, and system layouts
- Experience with instrumentation such as flow meters, pressure transmitters, level transmitters, and temperature sensors
- Strong troubleshooting and root-cause analysis skills
- Valid driver’s license and ability to obtain and maintain a valid passport for travel within the U.S. and Canada
Nice To Haves
- Experience in municipal water and wastewater
- Experience with Variable Frequency Drives (VFDs)
- Experience with SCADA systems
- Experience with pumps and pumping systems, instrumentation, or water/wastewater equipment
- Experience with ServiceMax
Responsibilities
- Travel to customer sites to support the installation, commissioning, troubleshooting, repair, and preventative maintenance of municipal water treatment equipment and systems.
- Work with a variety of advanced mechanical, electrical, instrumentation, and control systems.
- Collaborate closely with customers, project teams, and internal support groups to help deliver safe and successful project outcomes.
- Conduct customer training sessions and communicate technical information clearly.
- Perform equipment startup, commissioning, functional testing, and preventative maintenance.
Benefits
- Four (4) weeks of Paid Time Off (PTO)
- Health, Dental, and Vision insurance
- Retirement and investment savings programs
- Career growth and professional development opportunities
- Company wellness, recognition, and employee discount programs
- Paid volunteer opportunities through Xylem Watermark
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
