Industrial Field Service Technician

Palmer Manufacturing and Supply•Springfield, OH

3d•Onsite

About The Position

Palmer Manufacturing & Supply, Inc., a leader in the design and production of no-bake foundry and industrial processing equipment, is seeking an Industrial Field Service Technician. This role involves on-site customer installations and repairs, requiring significant travel, primarily within the United States and Canada, often with short notice. The position demands a strong mechanical background, familiarity with electrical wiring of components like motors, pumps, and switches, and proficiency in pneumatics and hydraulics. The technician will be responsible for troubleshooting all machine operations, both mechanical and electrical. Additionally, candidates who enjoy hands-on machine assembly when not in the field are highly valued. The Mechanical Assembler aspect of the role involves assembling OEM machines using schematics and drawings.

Requirements

Strong mechanical background.
Familiarity with electrical wiring of components such as motors, pumps and switches.
Familiarity with pneumatics and hydraulics.
Capable of trouble-shooting all machine operations, both mechanical and electrical.
Candidates must be authorized to work in the U.S.
Possess an unrestricted driver license with an acceptable record.
Willing and able to travel via automobile & airplane around and outside the U.S.
Ability to obtain a passport.
Pass a background check.
Strong level of mechanical skills – required.
Basic electrical knowledge to wire components – required; advanced knowledge preferred.
Ability to read engineering drawings and schematics – required.
Ability to operate shop equipment and power tools – required; experience preferred.
Ability to use and provide personal hand tools – required.
Ability to work independently or with a team, with limited supervision – required.
Ability to safely drive and operate a forklift – experience preferred, willingness to train required.
3-5 years of experience in a maintenance or mechanic position – required.
Must be trainable and willing to learn.
Must wear safety toe shoes and safety glasses in designated areas.
Must be reliable and have a good work ethic.
Must have good written and verbal communication skills and communicate professionally and effectively.
Must possess an unrestricted driver’s license & driving record which meets our insurance requirements for coverage and have reliable transportation to work.
Must pass a background check.
Must be authorized to work in the U.S.; Ability to obtain a passport – required.

Nice To Haves

Enjoy hands-on assembly of machines when not performing field service.
MS Outlook and Word experience – preferred.
Experience operating shop equipment and power tools.
Experience operating a forklift.

Responsibilities

Conduct on-site customer installations and repairs.
Travel (25%-50%), sometimes on short notice, to service customer needs including startup or repair of equipment.
Travel from 2 days to 1 week is common to customer plants in the U.S. and Canada.
The travel percentage fluctuates monthly based on customer demands.
Knowledge of machine controls and ability to wire and calibrate control devices using shop drawings and manufacturer’s instructions.
PLC programming and troubleshooting using Allen Bradley RSLogix platforms.
Assembly of mechanical, pneumatic, and electrical machine components including piping and wiring based on schematics and drawings, using power tools or hand tools as required.
Assist the Service Team with installations and repairs, including travel to customer sites.
Commissioning of new equipment at customer site.
Use drawings, sketches, blueprints, hand tools, power tools, & shop equipment to complete all phases of the product.
Work with production staff to complete jobs on time.
Ability & willingness to wear a respirator and train to paint equipment if needed.
Maintain a safe, clean, and orderly work area.
Effectively communicate with supervisors regarding material inventory, shop supply inventory and product scheduling.
Willingness to help in other areas as directed.