Individual Giving Manager

Pathways To Housing Dc Dsc•Washington, DC

9d•Hybrid

About The Position

Pathways to Housing DC is hiring an Individual Giving Manager to strengthen relationships with current supporters and bring new donors into its work to end homelessness. The role manages a portfolio of donors and prospects, leads individual giving appeals, and develops consistent cultivation and stewardship practices. Working with the Director of Institutional Advancement and the development team, the manager will shape donor engagement and help deepen support for Pathways DC’s Housing First work. The role includes planning individual giving campaigns and donor communications; coordinating cultivation and stewardship events, site visits, and other engagement opportunities; and maintaining accurate records and tracking results in Bloomerang. The manager will collaborate with organizational leaders, board members, program colleagues, and communications staff to identify prospects, prepare for donor conversations, communicate impact, and ensure respectful fundraising practices. The development team works remotely, with occasional in-person work at the DC office, program sites, donor meetings, and events.

Requirements

Genuine commitment to ending homelessness and to Pathways’ mission, vision, and Housing First approach.
At least three years of relevant nonprofit fundraising or donor relationship experience, including individual giving.
Minimum of a high school diploma or GED; no particular degree is required.
Experience cultivating donor relationships, asking for financial support, and securing financial commitments.
Clear, engaging writing and ability to explain an organization’s work to different audiences.
Strong listening skills and comfort building relationships in person, by phone, and virtually.
Excellent management, public speaking, and interpersonal skills.
Strong ability and desire to work strategically and collaboratively.
Detail-oriented, with the ability to see both the forest and the trees.
Ability to manage up, down, and across effectively.
Diplomacy skills to manage external relationships and liaise effectively with colleagues at all levels.
Ability to manage competing priorities, meet deadlines, and follow through independently while communicating with colleagues.
Experience using a donor database to maintain records and guide outreach.
Sound judgment with sensitive information and commitment to respectful, ethical fundraising.
Ability to attend occasional in-person meetings, site visits, and events in the Washington, DC area.
Proficiency in Word and Excel.

Nice To Haves

Knowledge of Bloomerang fundraising software or similar fundraising software/databases.
Experience cultivating and soliciting major gifts.
Experience with monthly giving, donor retention, or annual campaigns.
Experience coordinating donor events or site visits.
Experience working in housing, homelessness services, behavioral health, or a related field.

Responsibilities

Manage a portfolio of individual donors and prospects, creating tailored cultivation, solicitation, and stewardship plans.
Identify prospective donors and opportunities for current supporters to increase their giving.
Make direct asks and partner with the Director of Institutional Advancement and Executive Director on major gift conversations.
Prepare leadership for donor meetings with research, briefing materials, suggested asks, and clear next steps.
Partner with leadership and board members to identify prospects, facilitate introductions, and support donor outreach.
Develop approaches to welcome new donors, retain existing supporters, and reconnect with lapsed donors.
Help grow monthly giving and sustained support.
Plan and execute individual giving campaigns, including year-end appeals and targeted outreach to donor groups.
Collaborate with the Communications Manager to write appeals, thank-you messages, impact updates, and other donor-facing fundraising materials.
Work with program and communications colleagues to connect participant stories with clear results, while respecting participants’ dignity, privacy, and choices.
Evaluate campaign results and apply lessons to future outreach.
Plan and coordinate donor cultivation and stewardship events, including invitations, logistics, leadership preparation, and follow-up.
Coordinate donor site visits and other engagement opportunities, such as donor webinars and point-of-entry events.
Support event sponsorship outreach and sponsor stewardship with development colleagues.
Maintain accurate donor records, relationship history, outreach activity, and next steps in Bloomerang.
Use donor data to identify giving patterns, prioritize outreach, and spot opportunities for renewed or increased support.
Partner with colleagues to ensure timely gift acknowledgment and follow-up.
Develop individual giving goals and work plans with the Director of Institutional Advancement.
Track revenue, donor retention, campaign results, and portfolio progress.
Document useful processes and templates for colleagues.
Use technology, including AI tools where appropriate, for research, writing, and workflow management; review and verify AI-assisted work and follow organizational confidentiality standards.

Benefits

15 days of paid vacation to start.
11 paid holidays.
10 paid sick/wellness days.
Health insurance for individuals, partners, and families.
Employer-sponsored Health Reimbursement Account (HRA).
Dental and vision insurance.
Employer-paid short- and long-term disability insurance.
Employer-paid life insurance.
403(b) retirement plan with employer match.
Employer-paid Employee Assistance Program (EAP).
Optional employee-paid benefits, including legal coverage and pre-tax commuter benefits.