Indirect Lending Underwriter

Hanscom Federal Credit Union•Littleton, MA

3d•$53,915 - $67,393•Hybrid

About The Position

It’s an exciting time to be at Hanscom Federal Credit Union! As a member of our Consumer Lending Department, you will join a dynamic team of purpose-driven individuals committed to delivering exceptional service to our members. Hanscom Federal Credit Union values members-first, integrity, teamwork, innovation, and empathy. We are looking for a dynamic, detail-oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

Requirements

High school diploma or equivalent required
3+ years of indirect lending or underwriting experience required
Strong analytical and credit decisioning skills.
Ability to interpret credit reports, income documentation, and collateral valuations.
Excellent verbal and written communication skills.
Strong negotiation and relationship management capabilities.
Proficiency in Microsoft Office applications and lending platforms (for example, CUDL or comparable systems).
Ability to manage high-volume workflow and meet deadlines.
Strong organizational and multitasking skills.
Ability to handle confidential information with discretion.
Collaborative mindset with ability to work cross-functionally.
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
Must be able to read and carry out various written instructions and follow oral instructions.
Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.
Must be able to speak clearly and deliver information in a logical and understandable sequence.
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
Must be able to effectively handle multiple, simultaneous, and changing priorities.
Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Must be authorized to work in the US

Nice To Haves

Associate’s degree preferred
Experience in indirect auto lending strongly preferred
Experience working with dealership or CUSO channels is preferred

Responsibilities

Review, analyze, underwrite, and decision indirect consumer loan applications.
Assess credit history, income, employment, collateral, and overall risk profile.
Approve, deny, or counteroffer loans within assigned lending authority.
Structure loan terms to align with risk tolerance and portfolio objectives.
Identify inconsistencies, red flags, and fraud indicators in application data.
Underwrite complex scenarios, including self-employed borrowers and non-traditional income.
Communicate credit decisions clearly and promptly to dealership partners.
Negotiate deal structure, advance, and terms to achieve mutually beneficial outcomes.
Provide alternative loan structures, including counteroffers, to support approval opportunities while maintaining compliance with policy requirements.
Maintain professional business relationships with dealer partners and CUSO counterparts.
Apply sound underwriting judgment to appropriately balance risk and return considerations.
Ensure collateral valuation and structure sufficiently protect Credit Union interests.
Contribute to building a portfolio that meets credit quality, performance, and growth targets.
Utilize pipeline and production reporting tools to manage workflow efficiently.
Builds strong dealer relationships in order to obtain additional business, manage look to book metrics, and portfolio quality.
Coordinate with loan processors, funding specialists, and other internal stakeholders to support timely funding activities.
Assist team members within the Indirect Lending Department as needed.
Escalate issues or adverse trends to management in a timely manner.
Ensure all decisions comply with: Equal Credit Opportunity Act (ECOA), Regulation Z (Truth in Lending), Fair Credit Reporting Act (FCRA), Bank Secrecy Act / Anti-Money Laundering (BSA/AML), Office of Foreign Assets Control (OFAC), Member Identification Program (MIP).
Maintain consistent application of fair lending practices.
Ensure accurate documentation and audit-ready loan files.