Indirect Lending Representative

Oklahoma's Credit Union • Oklahoma City, OK

7h • Onsite

About The Position

Oklahoma's Credit Union (OKCU) is seeking an Indirect Lending Representative to join their team. This role involves managing relationships with auto dealerships to generate vehicle loans, acting as a liaison between the credit union and external partners, and contributing to the growth and success of the Indirect Department. The position requires a focus on member service, problem-solving, and ensuring the competitiveness and profitability of the indirect lending program. The representative will also be involved in monitoring competitors, planning dealer events, and improving indirect lending procedures. Additionally, the role includes assisting with delinquent loans, meeting departmental and credit union goals, and maintaining confidentiality and compliance with policies.

Requirements

• Bachelor’s degree in Marketing/Finance or related field.
• Two years' experience in a similar position.
• Or a combination of four years of college level education and experience in a similar position.

Nice To Haves

• Bi-lingual in English and Spanish is a plus.

Responsibilities

• Provide outstanding member service and contribute to overall team effort.
• Maintain a preferred dealer network that provides strong-performing vehicle loans to the credit union and excellent service to our members.
• Act as a liaison between the credit union, auto dealerships, internal departments and members to solve problems and ensure a beneficial outcome.
• Visit dealers and other outside sources of member loans to communicate new products and services, and support productive dealer relationships.
• Maintain and report on dealer/retail network activity monthly.
• Grow the indirect portfolio in accordance with budget, goals, and expectations of management.
• Uphold an excellent level of response time and service, ensuring the success of the Indirect Department.
• Assist with the monitoring of competitors’ practices and pricing, and help to ensure that the Indirect Program is competitive and successful in attainment of production and profit goals, and optimization of risk.
• Plan and execute periodic dealer events.
• Make recommendations and implement procedures to improve indirect lending, and ensure the financial position of the credit union as it relates to indirect lending.
• Assist with collecting or making payment arrangements on delinquent loans.
• Meet individual and department goals and work to meet overall credit union goals.
• Ensure confidentiality regarding member transactions and information.
• Ensure compliance with all credit union policies and procedures.

Benefits

• Employee medical coverage 80% paid by OKCU
• Employee dental, vision and life insurance paid by OKCU
• Tuition reimbursement program
• 401(k) contribution match of up to 3%, plus additional profit-sharing match of 3%
• Volunteer opportunities to serve the community
• Gym membership reimbursement
• Comprehensive training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level