Indirect Lending Processor - Middletown, NY
About The Position
Heritage Financial Credit Union is seeking a detail-oriented, service-minded Indirect Lending Processor to join their Indirect Lending team. This role is responsible for data processing into the loan system and maintaining documentation for accuracy and compliance. The position involves administrative support related to documentation, processing, closing of indirect loans and leases, and the lending function. Daily work includes cultivating and maintaining positive relationships with employees, dealers, and members, all while adhering to service standards, federal/state regulations, and credit union policies/procedures.
Requirements
- 2 year college degree preferred plus 2 years of loan processing experience; or a comparable combination of education and experience.
- Knowledge of accounting principles, lending industry guidelines and strong communication skills.
- Working knowledge of Bank Secrecy Act (BSA) requirements.
- Experience using P.C. based software including Microsoft Word and Excel.
- Ability to project a professional appearance and positive attitude at all times.
Responsibilities
- Develop and maintain positive relationships with both internal and external members, specifically dealers, members, and co-workers.
- Provide timely and accurate administrative support, including updating loan data in the system, assembling documentation for member loans, reviewing applications, and verifying information for indirect loans and leases.
- Timely contact and follow up with dealerships in regards to missing documentation required to disburse loans.
- Book loans and leases to the core system.
- Verify accuracy on indirect loan and lease packages received for funding in a timely manner and according to department “service standards,” assuring all stipulations of approval are met prior to disbursement.
- Communicate with management and lending team to ensure consistency and compliance in all areas of loan process, closing, funding and service standards.
- Provide excellent member and dealer service, solve issues as they arise, and escalate issues as necessary.
- Consistently review and recommend changes to improve workflow, efficiency, and quality.
- Scan and upload all finalized loan documentation to the appropriate system.
- Assist in reviewing and updating lending policies and procedures.
- Cross-sell credit union products and services, as appropriate.
- Assist members with the setup of automatic, recurring electronic payments, as needed.
- Assist in training new employees.
- Performs additional duties as assigned.
Benefits
- Paid Time Off & Paid Federal Holidays
- Medical, Dental, Vision & Life Insurance
- Employee Assistance Program
- Flexible Spending Accounts (FSA)/Health Savings Accounts (HSA)
- Supplement Benefits: Critical Illness Care, Identity Theft Protection, Pet Insurance, Legal Services
- BenefitsPlus+ perks program (travel, entertainment, gift cards and so much more)
- CareNet - benefits concierge service
- 401(k) with 5% Employer Match
- Educational Assistance
- Paid Time to Volunteer
- HFCU Logo-wear
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
11-50 employees
