Indirect Document Intake Associate

First Financial Bank NATerre Haute, IN
Onsite

About The Position

If you are detail-oriented and enjoy working in a structured, document-driven environment, our Indirect Document Intake Associate role could be a great fit! This position allows you to process and organize loan documents, ensure compliance, and communicate with dealerships and customers. Apply today and take the next step in your financial services career!

Requirements

  • High school diploma or equivalent.
  • Strong computer proficiency, including spreadsheet software experience.
  • Excellent attention to detail and organizational skills.
  • Strong written and oral communication abilities.
  • Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
  • Ability to review information and details at close range (within a few feet).
  • Ability to commute to the primary work location and occasionally to other work locations within driving distance.

Nice To Haves

  • Prior banking experience with knowledge of bank products and services is preferred.

Responsibilities

  • Process Loan Documents: Log and organize daily contracts received through multiple platforms.
  • Ensure Compliance: Review documentation for completeness and adherence to program guidelines.
  • Communicate with Dealerships & Customers: Follow up on missing documentation and title requirements.
  • Support Internal Operations: Answer inquiries regarding indirect lending functions and assist with operational tasks.
  • Assist with Mail Processing: Sort and distribute incoming and outgoing loan-related mail.
  • Perform Administrative Duties: Provide general operational support as needed.

Benefits

  • Medical, dental, vision, and employer-paid life and disability insurance.
  • 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
  • Paid time off, including 11 Federal Reserve bank holidays.
  • Tuition assistance and professional development programs.
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