Indigenous Care Coordinator

Vancouver Coastal Health • North Vancouver, BC

2d • CA$45 - CA$56 • Onsite

About The Position

Within the context of a person, family, and community centered, trauma and violence-informed and culturally safe, care model and in accordance with the standards of practice and the established vision and values of the organization, the Indigenous Care Coordinator works as part of an interdisciplinary community team using a strengths-based model, comprehensive treatment plans and discharge planning services to support clients dually diagnosed with mental health and substance use issues. Provides treatment services including crisis intervention and group facilitation, establishes and maintains relationships with clients, collaborates with the interdisciplinary team and other community resources, liaises and consults with internal/external physicians, governmental and community social service, health and mental health agencies in facilitating client’s access to services. Participates in committees and meetings, engages in on-going team planning, development and quality improvement activities and maintains and updates own knowledge.

Requirements

• Bachelor's degree in a behavioural science from a recognized program.
• Two (2) years' recent related experience working in Indigenous-led or First Nations organizations providing mental health and substance use clinical services in community-based settings for the designated program, or an equivalent combination of education, training or experience.
• Valid BC Drivers License.
• Local area travel may require the use of a personal vehicle.
• Comprehensive knowledge and demonstrated ability to provide culturally safe care, has completed Indigenous Cultural Safety Training.
• Demonstrated understanding and in-depth knowledge of First Nations, Inuit, and Metis Peoples and history.
• Demonstrated understanding of provincial and federal guiding principles and documents, for example In Plain Sight report, and calls to action to eliminate Indigenous-specific racism in the health care sector.
• Demonstrated ability to identify and recognize current health care system gaps and barriers for Indigenous individuals and communities seeking health care.
• Demonstrated ability to identify and recognize power inequities within the healthcare system associated with ongoing impacts of colonialism.
• Knowledge of the Mental Health Act as it applies to the rights and obligations of clients and staff.
• Demonstrated ability to identify suicidal ideation and basic intervention.
• Knowledge of the principles of recovery in mental illness.
• Broad knowledge of drug and alcohol addiction issues, treatment including non-violent intervention and the recovery process.
• Broad knowledge of psychotherapeutic and counselling skills.
• Broad knowledge of other facilities and community resources.
• Broad knowledge of public housing and housing issues, both locally and provincially.
• Broad knowledge of legislation and government policies and procedures that relate to the client.
• Demonstrated ability to conduct social, psychosocial and substance abuse assessments.
• Demonstrated ability to communicate effectively, both verbally and in writing, with clients, colleagues, physicians, and other health care staff, both one-on-one and in groups.
• Demonstrated ability to apply knowledge of theory and practice to a case management process.
• Demonstrated ability to establish rapport with multi-barrier clients.
• Demonstrated ability to build and maintain relationships with a variety of individuals/service providers.
• Demonstrated ability to work both independently and collaboratively as a member of an interdisciplinary team.
• Demonstrated ability to adjust to unexpected events, analyze and problem-solve, set priorities, deal effectively with conflict, and respond to crisis.
• Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.
• Physical ability to perform the duties of the position.

Nice To Haves

• Pursuant to Section 41 of the British Columbia Human Rights Code, preference will be given to individuals of Indigenous identity (First Nations, Inuit, Metis).

Responsibilities

• Works as part of an interdisciplinary community team using a strengths-based model, comprehensive treatment plans and discharge planning services to support clients dually diagnosed with mental health and substance use issues.
• Provides treatment services including crisis intervention and group facilitation.
• Establishes and maintains relationships with clients.
• Collaborates with the interdisciplinary team and other community resources.
• Liaises and consults with internal/external physicians, governmental and community social service, health and mental health agencies in facilitating client’s access to services.
• Participates in committees and meetings.
• Engages in on-going team planning, development and quality improvement activities.
• Maintains and updates own knowledge.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level