Independent Medical Examination Coordinator

Chesapeake Employers' Insurance Company • Towson, MD

8d • $21 - $32 • Hybrid

About The Position

Scheduling an independent medical evaluation. Preparation of medical documentation to be sent to the medical provider prior to the appointment.

Requirements

• A High School Diploma or equivalent is required.
• Minium experience 1-2 years in a clerical role.
• Demonstrated leadership abilities.
• Strong communication skills, both verbal and written.

Nice To Haves

• Extensive knowledge of medical provider environment and terminology preferred.
• Working knowledge of MS office suite, including but not limited to Microsoft Word and Excel preferred.
• Bilingual skills preferred

Responsibilities

• Utilizes IME network whenever possible in scheduling appointment.
• Handles the auditing / tracking of no-show events.
• Scheduling of IME appointment, following up with provider to verify appointment was kept and to ensure receipt of report.
• Sorts records and attaches required forms and mails to IME providers prior to the scheduled appointment date.
• Sends notification of IME appointment to injured worker and attorney.
• Documents all activities and results in system to include IME forms.
• Responds to phone inquiries and/or e-mails regarding status of appointments, transportation arrangements and special requests.
• Obtains addendums from doctors when requested.
• Coordinates transportation and translation arrangements and other services when necessary.
• Communicates with medical billing to resolve billing issues.
• Adheres to established IME departmental policy and procedure.
• Supports departmental initiatives (i.e. robocalls).
• Contributes to the achievement of established department goals and objectives; adheres to departmental policies, procedures, quality and safety standards, and consistently exhibits Chesapeake's Values and Behaviors.
• Performs other duties as assigned.

Benefits

• health, vision, and dental coverage
• a robust PTO plan
• an 8% employer contribution to retirement regardless of team member contribution
• educational assistance
• opportunities to participate in team member appreciation events
• STD, LTD and group life insurance 1X a team members salary
• free tickets to community attractions
• flexibility to thrive in a hybrid work environment
• an opportunity to participate in development and volunteer programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED