Independent Living Supports Manager

BETTER COMMUNITY LIVING INC•New Bedford, MA

1d•$50,000 - $55,000•Onsite

About The Position

At Better Community Living (BCL), the mission is rooted in the belief that every individual deserves the opportunity to live with dignity, independence, and purpose in their community. BCL provides residential and community-based services for adults with developmental disabilities across the Greater New Bedford region, focusing on person-centered care to help individuals build skills, strengthen relationships, and participate fully in the world around them. The organization is built on a dedicated team of professionals who bring compassion, patience, and commitment, fostering a supportive workplace where employees feel valued, respected, and empowered to grow. BCL offers opportunities for meaningful work and a stable, rewarding career, whether for those starting in human services or bringing years of experience. Working at BCL means being part of a mission-driven organization that values teamwork, accountability, and community impact. Staff members support individuals in living independent lives while also growing professionally through training, mentorship, and leadership opportunities, with a strong emphasis on promoting from within and developing future leaders. This role specifically involves managing and overseeing services for adults with intellectual, developmental disabilities, and/or autism who live in the community or with their families. The Manager of Independent Living Supports provides supervision to staff members, focusing on community integration, recreation, personal care, budgeting, activities of daily living, and other individualized support needs. This is a supervisory role which may also have some direct care responsibilities.

Requirements

All applicants must be at least 18 years of age
High School Diploma or GED required
Valid United States Driver’s License for three years
Use of a personal vehicle with insurance that meets BCL’s insurance policy criteria
Excellent time management skills
Excellent oral / written communication skills
Ability to pass a CORI check
Ability to pass a Drug Screening Test
Ability to pass a Driving Record Check
Acquire and maintain Mandated Reporter certification within 30 days of hire date or as soon as certification is available
Acquire and maintain First Aid certification within 30 days of hire date or as soon as certification is available
Acquire and maintain CPR certification within 30 days of hire date or as soon as certification is available
Acquire and maintain Human Rights certification within 30 days of hire date or as soon as certification is available
Acquire and maintain Safety Care trained certification within 30 days of hire date or as soon as certification is available
Ability to read and comprehend instructions, short correspondences and memos
Ability to write adequate summaries for daily ISP documentation, as well as professional correspondence
Ability to effectively present information one-on-one and small group situations to participants, community members, and other employees of the organization
Ability to apply common sense understanding to carry out detailed written or oral instructions
Ability to respond to everyday events and deal with problems involving a few concrete variables in standardized situations
Ability to use sound judgement during de-escalation/ behavior management scenarios
Ability to regularly lift and/or move up to 20 pounds
Ability to occasionally lift and/or move up to 100 pounds, with or without adaptive equipment
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Nice To Haves

Bachelors in a related field is preferred
Basic Water Rescue training (optional, for those who are comfortable in the water)

Responsibilities

Manage and oversee services for adults with intellectual, developmental disabilities and/or autism who live in the community or with their families
Provide supervision to staff members, focusing on community integration, recreation, personal care, budgeting, activities of daily living and other individualized support needs
Participate in the intake process for individuals who will receive services
Participate in the hiring, training and supervision of direct support staff
Work collaboratively with the individual receiving services to plan activities and goals
Assist in the development of the Individual Service Plan (ISP) and its implementation
Foster independent living skills and skill acquisition
Teach socialization skills and activities of daily living including: household maintenance; self-care and hygiene; self-awareness and human development, menu planning, food shopping and preparation; money management skills/budgeting; transportation and community orientation; and utilization of community resources
Record and appropriately utilize necessary data, daily progress notes, and complete all other ISP and program required documentation
Ensure proper oversight of medication administration, as needed
Be knowledgeable of available community activities, explore new activities, and supervise individuals at such activities
Support each individual with their existing relationships and increase their networks of friends and acquaintances
Report any change and/or concerns impacting the individual to the supervisory team in a timely manner
Collect and submit all receipts as required
Maintain a safe work environment
Monitor health and safety of individuals
Uphold client confidentiality in all instances where mandated reporting of abuse/ neglect is not applicable
Attend all staff training sessions and staff meetings as scheduled and maintain agency and DDS required training
Transport individuals in personal vehicles on a daily basis if required and submit for mileage reimbursement within the BCL guidelines

Benefits

Competitive compensation
Opportunities for employees to increase their earnings through additional shifts and scheduling flexibility
Consistent full-time schedules
Opportunities to pick up additional shifts when available
Weekend shift differentials for eligible roles
Overtime opportunities based on program needs
Paid training and certification programs
Medical and dental insurance options
401 k retirement savings plan
Life insurance options
Tuition assistance opportunities
Professional development and training
Supportive leadership and mentorship