Independent Handyman

EagleStar Property Care•Huntsville, AL
•Onsite

About The Position

Eaglestar Property Care LLC is seeking a Field Service Technician to provide on-site installation, repair, and maintenance services for client equipment. The role is based in Huntsville, Alabama. The ideal candidate is prompt and reliable, has strong customer-support and communication skills, a proven record of client satisfaction, and motivation to provide excellent service. The work includes supporting clients, troubleshooting equipment and service issues, conducting tests, guiding customers in equipment use, and preparing reports of service calls. The company is a property maintenance business focused on safe, secure, well-maintained properties and tenant satisfaction. Contractors are expected to provide clear before, during, and after photos for work at vacant properties. Payment is intended to be released the same day after work completion, tenant satisfaction confirmation, and submission of required documentation.

Requirements

  • Prompt and reliable.
  • Superior customer-support skills.
  • Excellent communication skills.
  • Proven track record of client satisfaction.
  • Motivated to provide superior service.

Responsibilities

  • Oversee network services and test equipment and circuits.
  • Troubleshoot issues and resolve customer requests or concerns in a timely manner.
  • Perform tests to ensure systems are error-free.
  • Maintain customer relationships and follow company guidelines.
  • Troubleshoot equipment problems and guide customers on proper equipment use.
  • Create reports of customer service calls.
  • Suggest equipment upgrades while maintaining current inventory, including vans and trucks.
  • For work at vacant properties, provide clear and complete before, during, and after photos documenting the work performed.
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