Incoming Quality Technician III

ICU Medical•Austin, TX

About The Position

The Senior Incoming Quality Technician is primarily responsible for data verification, technician training, project coordination, and leading or participating in departmental and plant projects that improve efficiency or support manufacturing. The role serves as a primary or key subject matter expert during internal and external audits. It ensures timely testing of commodities against applicable specifications for manufacturing use by coordinating technician schedules, reviewing sampling plans, conducting commodity testing as needed, and documenting incoming quality investigations. The position performs visual, dimensional, and functional inspections of raw materials to verify compliance with approved specifications. It also supports material release, supplier documentation resolution, laboratory records management, training, and quality-system procedures. The work takes place in a physical laboratory that may involve potentially hazardous materials, as well as a professional office environment using standard office equipment.

Requirements

At least 18 years of age.
High school diploma required.
Strong verbal and written communication skills; ability to communicate with incoming department personnel, other departments, and management.
Ability to give direction to other laboratory technicians.
Ability to interpret controlled drawings, specifications, and sampling plans.
Strong understanding of measurement techniques and excellent documentation skills.
Basic mathematics skills, including arithmetic, significant figures, basic algebra, and working knowledge of the metric system.
Basic computer skills, including Microsoft Word, Excel, and Outlook.
Ability to troubleshoot equipment problems and assist other technicians.
Ability to manage workload demands, resolve identified issues, prioritize work, organize tasks, and handle multiple tasks simultaneously.
Ability to use logic to solve routine problems.
Mechanical aptitude and reasonable dexterity to operate testing devices.
Successful completion of a cognitive ability test.
Ability to wear appropriate PPE, including a respirator during sampling.
Ability to lift or manipulate up to 35 pounds with minimal assistance.
Ability to work with potentially hazardous materials.

Nice To Haves

Five years of related laboratory experience preferred.
Two years of physical internal laboratory testing experience preferred.
Previous incoming quality experience preferred.

Responsibilities

Manage workload demands and schedule testing and material sampling to maintain timely production-material flow.
Document non-conforming material results through laboratory investigations.
Assist in generating Supplier Corrective Action Requests (SCARs).
Train incoming quality technicians as needed or directed.
Coordinate incoming quality records by ensuring area documentation is generated, filed, and stored according to department standards.
Ensure material is released against required specification requirements.
Verify data by reviewing completed testing documentation against applicable specifications and confirming testing is properly documented.
Assist with validation of new instrumentation and software updates.
Perform measurements using laboratory tools such as calipers, rulers, and instrumentation.
Follow cGMPs, SOPs, and plant policies and guidelines.
Resolve issues with documentation provided by suppliers.
Maintain incoming quality training modules.
Act as a Qualified Fellow Employee (QFE) and periodically review and update training materials and SOPs.
Perform special testing (TSRs), special projects, and laboratory equipment operation.
Perform other duties as assigned or required.
Inspect raw materials visually, dimensionally, and functionally to ensure compliance with approved specifications.
Serve as a subject matter expert during internal and external audits.