Income Maintenance Caseworker - Butler County Assistance Office

Commonwealth of Pennsylvania•Butler County, PA

3d•Hybrid

About The Position

This position offers the chance to support individuals and families at the Butler County Assistance Office during challenging moments. You will apply your social service experience to help applicants navigate important assistance programs. Join an agency that values compassion, accuracy, and reliable service to the community. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment.

Requirements

Four years of experience in interviewing or work requiring the analysis and interpretation of data; or A bachelor's degree; or Any equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Meet the PA residency requirement.
Be able to perform essential job functions.
Pass a background investigation.
Pass an enhanced background check prior to beginning employment, including a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Nice To Haves

Hiring preference for this vacancy may be given to candidates who live within Butler County.

Responsibilities

Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
Conduct phone and in-person interviews to gather information and understand customer circumstances
Interpret and apply state and federal regulations to ensure accurate case decisions
Enter information into automated systems and perform manual calculations for case processing
Write clear and thorough case comments to record changes and document decisions
Complete all assigned work within required timeframes and established procedures