Income Maintenance Caseworker - Juniata County Assistance Office

Commonwealth of Pennsylvania • Juniata County, PA

6d • Hybrid

About The Position

As an Income Maintenance Caseworker with the Juniata County Assistance Office, you will play an important role in helping applicants and recipients receive vital support. This position gives you the chance to combine compassion with analytical skills. You will guide applicants through multiple programs that strengthen their stability and well-being. Be part of a mission-driven team that values careful work and public service—apply today! Watch this video to see how you can make a difference! This position focuses on determining eligibility for a variety of assistance programs while supporting customers with clear guidance and timely casework. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment.

Requirements

• Four years of experience in interviewing or work requiring the analysis and interpretation of data; or A bachelor's degree; or Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Submission of criminal history reports (conditional offer of employment).
• Pass a background investigation.
• Pass an enhanced background check prior to beginning employment (for access to Federal Tax Information).

Nice To Haves

• Hiring preference for this vacancy may be given to candidates who live within Juniata County.

Responsibilities

• Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
• Conduct phone and in-person interviews to gather information and understand customer circumstances
• Interpret and apply state and federal regulations to ensure accurate case decisions
• Enter information into automated systems and perform manual calculations for case processing
• Write clear and thorough case comments to record changes and document decisions
• Complete all assigned work within required timeframes and established procedures

Benefits

• The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
• The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
• The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level