Income Maintenance Caseworker - Venango County Assistance Office

Commonwealth of Pennsylvania • Venango County, PA

8d • Hybrid

About The Position

As an Income Maintenance Caseworker with the Venango County Assistance Office, you will help connect Pennsylvanians with essential resources. This position blends communication, analysis, and compassion to support people during challenging moments. You will help applicants understand and access programs that improve their lives. This position focuses on determining eligibility for a variety of assistance programs while supporting customers with clear guidance and timely casework. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment.

Requirements

• Four years of experience in interviewing or work requiring the analysis and interpretation of data; or A bachelor's degree; or Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Pass a background investigation.
• Pass an enhanced background check prior to beginning employment, including a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Nice To Haves

• Hiring preference for this vacancy may be given to candidates who live within Venango County.

Responsibilities

• Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
• Conduct phone and in-person interviews to gather information and understand customer circumstances
• Interpret and apply state and federal regulations to ensure accurate case decisions
• Enter information into automated systems and perform manual calculations for case processing
• Write clear and thorough case comments to record changes and document decisions
• Complete all assigned work within required timeframes and established procedures

Benefits

• FREE parking!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level