INCOME MAINTENANCE CASEWORKER III - 40008456

Durham County • Durham, NC

1d • Onsite

About The Position

Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov.

DEPARTMENT: SOCIAL SERVICES (DSS)
DATE POSTED: APRIL 27, 2026
CLOSING DATE: MAY 11, 2026
HIRING RANGE: $47,827.00 - $64,538.00
POSITION NUMBER: 40008456
JOB TYPE: FULL-TIME (37.5 HOURS, NONEXEMPT)

Requirements

• Requires two years of experience as an Income Maintenance Caseworker, or a degree from an accredited college or university; or an associates degree in accounting, business administration, human services, secretarial science or closely related field and at least two years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data; or a high school diploma and at least five years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data.

Nice To Haves

• Bi-lingual skills preferred.

Responsibilities

• Investigate referrals of possible over issuances in the public assistance programs administered by Durham County Department of Social Services.
• Research the department’s records, gather evidence, and apply appropriate policy to determine if an over issuance occurred, what program(s) were involved, the amount over issued, and who is responsible for the over issuance.
• If the suspected over issuance was the result of an Intentional Program Violation, the investigator will prepare and present their evidence to a local hearing officer.
• Represent the county DSS and will testify and present evidence during a hearing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree