Income Maintenance Caseworker II - Work First
About The Position
The primary purpose of the position is determining the eligibility of applicants for Work First Program(s), periodically reviewing such eligibility determinations, and authorizing Work First benefits to those certified as eligible. Employee is responsible for the total process of determining and/or re-determining applicant/client eligibility for the Work First program which includes, but is not limited to, the intake, processing, and review functions. Work includes such tasks as: Interviewing of clients and/or reviewing other forms of media including electronically-collected data (such as Electronic Pre-Assessment Screening Service [ePASS]) to obtain required information. Entering information into a web-based application to complete initial applications and verify the information obtained. Determining and/or verifying eligibility using a web-based application. Completing scheduled reviews by obtaining required information and processing updated information in a web-based application. Explain requirements and options for obtaining the services and advise or refer clients to other services as appropriate. Work involves performing various activities during each phase of the eligibility determination process using a state-interconnected web-based application. In the intake function, the employee is responsible for obtaining all pertinent data concerning the clients' family composition, financial, employment and health status. In the processing function, the employee is involved in processing clients' application through the verification of all information obtained during intake. In the review function, work involves the redetermination or review of the clients' case on a periodic basis, in order to re-verify the clients' eligibility for continued participation in the various services.
Requirements
- One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.
- Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.
Responsibilities
- Determining the eligibility of applicants for Work First Program(s)
- Periodically reviewing eligibility determinations
- Authorizing Work First benefits to those certified as eligible
- Performing the total process of determining and/or re-determining applicant/client eligibility for the Work First program
- Conducting intake, processing, and review functions
- Interviewing clients and/or reviewing other forms of media including electronically-collected data to obtain required information
- Entering information into a web-based application to complete initial applications and verify information
- Determining and/or verifying eligibility using a web-based application
- Completing scheduled reviews by obtaining required information and processing updated information
- Explaining requirements and options for obtaining services
- Advising or referring clients to other services as appropriate
- Obtaining all pertinent data concerning clients' family composition, financial, employment and health status
- Processing clients' applications through the verification of all information obtained during intake
- Redetermining or reviewing clients' cases on a periodic basis to re-verify eligibility for continued participation in services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
