INCOME MAINTENANCE CASEWORKER II - MEDICAID

Durham County • Durham, NC

26d • $45,550 - $61,465

About The Position

Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov.

Selected candidate will be responsible for completing recertifications and changes for the Family and Children’s Medicaid programs. Performs in-depth assessments as well as gather and document information. Assesses accuracy of information received to determine eligibility. Informs clients of all available programs and makes referrals to appropriate programs or agencies. Keeps abreast of policies and procedures governing all programs. Ability to work under pressure and to handle multiple task are essential.

Requirements

• Considerable knowledge of the program/ areas of assignment.
• General knowledge of all agency and community programs and services which could affect the client/applicant.
• Good mathematical reasoning and computational skills.
• Ability to read, analyze, and interpret rules, regulations and procedures.
• Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
• Ability to instruct and to evaluate the work of lower level employees.
• Ability to perform caseworker functions within structured time frames.
• Strong organizational, oral and written communication skills.
• One year of experience as an Income Maintenance Caseworker; or a degree from an accredited college or university; or an associates degree in accounting, business administration, human services, secretarial science or closely related field and at least two years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data; or a high school diploma and at least five years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data.

Nice To Haves

• Bilingual skills preferred.

Responsibilities

• Completing recertifications and changes for the Family and Children’s Medicaid programs.
• Performing in-depth assessments as well as gather and document information.
• Assessing accuracy of information received to determine eligibility.
• Informing clients of all available programs and makes referrals to appropriate programs or agencies.
• Keeping abreast of policies and procedures governing all programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree