(SOCIAL SERVICES) Income Maintenance Caseworker II - Family and Children Medicaid
Sampson County•Clinton, NC
•Onsite
About The Position
Duties involve interviewing the customer, verifying information, determining eligibility, maintaining the record, and making changes to the record. Other duties may be assigned as deemed necessary. The worker in this position must have excellent computer skills, have the ability to read and interpret policy, job aids, and change notices and have the ability to work within a specialized automated system (NCFAST).
Requirements
- One year of experience as an Income Maintenance Caseworker I is required for an Income Maintenance Caseworker II.
- Excellent computer skills
- Ability to read and interpret policy, job aids, and change notices
- Ability to work within a specialized automated system (NCFAST)
- Considerable knowledge of program/area of assignment
- General knowledge of all agency and community programs and services which could affect the client/applicant
- Good mathematical reasoning and computational skills
- Ability to read, analyze, and interpret rules, regulations, and procedures
- Ability to work within structured timeframes
- Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations, and procedures
Nice To Haves
- Bi-lingual skills
- DSS experience
Responsibilities
- Interviewing the customer
- Verifying information
- Determining eligibility
- Maintaining the record
- Making changes to the record
Benefits
- Benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
