Incident Manager

SAIC • Homestead, FL

15h • Onsite

About The Position

SAIC is seeking a Senior Incident Manager to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) – 3 EOM at Homestead ARB, Florida. The contract provides SOCSOUTH, its Component Commands, Theater Special Operations Commands (TSOCs), and deployed forces with operations and maintenance services, including network operations and infrastructure maintenance, end-user and common-device support, configuration, change, license, and asset management, training, and Install, Move, Add, Change (IMAC) services. These services support end-users operating around the globe 24x7x365.

The Senior Incident Manager designs, configures, and maintains a Common Operational Picture by consolidating data links, imagery, and intelligence feeds into a real-time map environment for commanders. The role serves as a technical subject matter expert for the GCCS suite and associated command-and-control software, coordinates with operational planners, J6 communications, and mission partners, and evaluates bandwidth, SIPRNET infrastructure, and tactical data links to maintain reliable transmission of the tactical picture. The position also integrates joint command-and-control tracking platforms to enable compatibility among military branch networks and intelligence platforms.

Requirements

• Bachelor's degree and five years of experience; stated alternatives are a master's degree and six years of experience, an associate degree and ten years of experience, or a high school diploma and twelve years of experience.
• Must possess an active TS/SCI security clearance and be able to maintain it.
• U.S. citizenship required.
• Strong written and verbal communication skills.
• Strong attention to detail.

Nice To Haves

• Preferred: Bachelor's degree and eight years of experience.
• Advanced proficiency in GCCS-J, Agile Client, and command-and-control data syndication.
• Strong background in joint operational planning, Multi-Tactical Data Link (MTDL) planning, or military NetOps.

Responsibilities

• Design, configure, and maintain the Common Operational Picture.
• Merge incoming data links, imagery, and intelligence feeds into a real-time map environment used by commanders.
• Serve as the technical subject matter expert for the GCCS suite, including GCCS-J or GCCS-A, and associated command-and-control software such as Agile Client.
• Coordinate with operational planners, J6 communications, and mission partners.
• Evaluate bandwidth, secure network infrastructure (SIPRNET), and tactical data links to ensure stable transmission of the tactical picture.
• Integrate joint command-and-control tracking platforms and ensure cross-compatibility among military branch networks and intelligence platforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior