Incident Manager

SAIC•Homestead, FL
•Onsite

About The Position

SAIC is seeking a Senior Incident Manager to support the Special Operation Forces Information Technology Enterprise Contract (SITEC) – 3 EOM at Homestead ARB, Florida. The contract provides operations and maintenance services to SOCSOUTH, its Component Commands, Theater Special Operations Commands, and deployed forces, supporting network operations, systems and network infrastructure, end-user and common-device support, configuration and asset management, training, and IMAC services for users operating around the globe 24x7x365. The Senior Incident Manager designs, configures, and maintains a Common Operational Picture by integrating incoming data links, imagery, and intelligence feeds into a real-time map environment. The role serves as a technical subject matter expert for the GCCS suite and related command-and-control software, and coordinates with operational planners, J6 communications teams, and mission partners. The position also evaluates bandwidth, secure network infrastructure such as SIPRNET, and tactical data links to support stable transmission of the tactical picture, and integrates joint C2 tracking platforms to enable compatibility across military branch networks and intelligence platforms.

Requirements

  • Bachelor's degree and five years of experience; stated alternatives are a bachelor's degree and eight years, a master's degree and six years, an associate degree and ten years, or a high school diploma and twelve years of experience.
  • Active TS/SCI security clearance, with the ability to maintain it.
  • U.S. citizenship.
  • Strong written and verbal communication skills.
  • Strong attention to detail.

Nice To Haves

  • Advanced proficiency in GCCS-J, Agile Client, and command-and-control data syndication.
  • Strong background in Joint operational planning, Multi-Tactical Data Link (MTDL) planning, or military NetOps.

Responsibilities

  • Design, configure, and maintain the Common Operational Picture.
  • Merge incoming data links, imagery, and intelligence feeds into a singular, real-time map environment for commanders.
  • Serve as the technical subject matter expert for the GCCS suite, including GCCS-J or GCCS-A, and associated command-and-control software such as Agile Client.
  • Coordinate with operational planners, J6 communications teams, and mission partners.
  • Evaluate bandwidth, secure network infrastructure including SIPRNET, and tactical data links to support stable transmission of the tactical picture.
  • Integrate joint C2 tracking platforms and ensure cross-compatibility between military branch networks and intelligence platforms.
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