Incident Manager

SAIC•Homestead, FL
•Onsite

About The Position

SAIC is seeking a Senior Incident Manager to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order. The position is located at Homestead ARB, Florida. SITEC 3 EOM provides SOCSOUTH, its Component Commands, Theater Special Operations Commands, and deployed forces with operations and maintenance services, including network operations, infrastructure maintenance, end-user and common-device support, configuration and asset management, training, and Install, Move, Add, Change services. These services support end users operating around the globe 24x7x365. The Senior Incident Manager designs, configures, and maintains a Common Operational Picture by combining data links, imagery, and intelligence feeds in a real-time map environment for commanders. The role serves as a technical subject matter expert for the GCCS suite and associated command-and-control software, coordinates with operational planners, J6, and mission partners to support reliable tactical-picture transmission, and integrates joint command-and-control tracking platforms across military branch networks and intelligence platforms.

Requirements

  • Bachelor's degree and five years of experience; alternatives listed are a preferred bachelor's degree and eight years of experience, a master's degree and six years of experience, an associate degree and ten years of experience, or a high school diploma and twelve years of experience.
  • Must possess an active TS/SCI security clearance and be able to maintain it.
  • U.S. citizenship required.
  • Strong written and verbal communication skills.
  • Strong attention to detail.

Nice To Haves

  • Advanced proficiency in GCCS-J, Agile Client, and command-and-control data syndication.
  • Strong background in Joint operational planning, Multi-Tactical Data Link (MTDL) planning, or military NetOps.

Responsibilities

  • Design, configure, and maintain the Common Operational Picture by merging data links, imagery, and intelligence feeds into a real-time map environment.
  • Serve as the technical subject matter expert for the GCCS suite, including GCCS-J or GCCS-A, and associated command-and-control software such as Agile Client.
  • Coordinate with operational planners, J6 communications, and mission partners; evaluate bandwidth, SIPRNET infrastructure, and tactical data links to ensure stable transmission of the tactical picture.
  • Integrate joint command-and-control tracking platforms and ensure cross-compatibility across military branch networks and intelligence platforms.
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