Incident Management Coordinator (IDD Services)
About The Position
Community Options, Inc., a national nonprofit agency providing services to individuals with disabilities in 12 states, is hiring an Incident Management Coordinator in Myrtle Beach, South Carolina. The role supports the agency’s commitment to safeguarding the rights and welfare of individuals with intellectual and developmental disabilities. The coordinator oversees incident management and ensures investigations are thorough, well-documented, and compliant with regulations. The position also involves cooperating with licensing and department staff during inspections, inquiries, or investigations. Additional tasks and responsibilities may be assigned.
Requirements
- At least three years of relevant experience.
- Valid driver’s license and satisfactory driving record.
- Commitment to and knowledge of community-based support for persons with disabilities.
- Excellent time-management skills and ability to develop and implement multiple priorities.
- Independent judgment to plan, prioritize, and organize a diversified workload.
- Knowledge and understanding of local regulatory agency operations.
- Successful completion of criminal background, central registry, child abuse registry, and drug checks.
Nice To Haves
- Bachelor’s degree in social work, human services, psychology, or a related field preferred.
Responsibilities
- Conduct internal investigations involving abuse, neglect, and exploitation in accordance with state regulations.
- Respond promptly to state investigations in accordance with regulations.
- Arrange interviews and provide relevant documentation as needed.
- Present investigation findings and evidence, and recommend corrective actions.
- Conduct root cause and trend analyses to help prevent similar future incidents.
- Prepare and deliver an annual trend and root cause analysis report for the board of directors.
- Monitor Therap’s General Event Records to ensure incidents are properly documented and reported.
- Conduct routine program site visits to identify opportunities to reduce incidents.
- Conduct routine incident management meetings and maintain the incident management database as required.
- Conduct staff training as needed to promote awareness of and compliance with incident management policies and procedures.
- Collaborate with internal and state inspectors and investigators as needed.
- Cooperate with licensing and department staff during inspections, inquiries, or investigations.
Benefits
- Competitive medical, dental, and vision insurance benefits.
- Paid holidays, including a birthday holiday.
- Generous paid time off.
- Employee incentive and discount programs.
- 403(b) retirement plan.
- Career growth opportunities.
- University partnerships that include tuition reduction.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
