Incentive Compensation Operations Analyst

TD SYNNEXClearwater, FL
Hybrid

About The Position

The Incentive Compensation Operations Analyst is an operational, early-career role on the North America Finance and Accounting team. You’ll be central to processing variable compensation (commissions and incentive payouts) across our region, partnering closely with Accounting, HR (Comp & Benefits), and business leaders. This role is ideal for a detail-oriented problem-solver who wants hands-on experience with incentive compensation plans, P&Ls, reporting, process improvements and high senior executive exposure—and who is eager to grow into more analytical and systems-focused responsibilities over time. Your work ensures accurate, timely incentive payouts that directly impact sales performance and employee satisfaction. You’ll help maintain strong controls, improve operational efficiency through automation ideas, and gain exposure to cross-functional stakeholders—building a foundation for advancement in finance, accounting, compensation, or operations.

Requirements

  • 0–3 years of relevant work experience; recent graduates with internship or co-op experience in finance, accounting, or operations are encouraged to apply.
  • Degree in Finance, Accounting, Business, or a related field (or equivalent practical experience).
  • Comfortable with numbers and confident performing calculations and reconciliations.
  • Strong attention to detail and focused on accuracy.
  • Effective written and verbal communicator; able to collaborate with varied stakeholders, including senior leaders.
  • Strong organizational skills and ability to manage multiple priorities in a deadline-driven environment.
  • Proactive, quick learner with a curious mindset—eager to build technical skills in incentive systems and reporting tools.
  • High integrity and commitment to handling confidential information responsibly.
  • Intermediate/Advanced Microsoft Excel skills (including formulas/pivots/shortcut keys).

Nice To Haves

  • Ability to build macros and knowledge of VBA is a plus.
  • Familiarity with incentive management tools, CRM/SAP Sales Cloud is a plus—but not required; training will be provided.

Responsibilities

  • Lead the incentive payout process each cycle: validate, calculate, apply approved adjustments, and obtain approvals.
  • Set up and maintain incentive plans and participant assignments in the incentive management tool (regular cadence: quarterly/annual updates as required).
  • Produce and distribute standard and ad-hoc operational reports; maintain reporting functionality and assist stakeholders with report navigation and interpretation.
  • Perform account analyses and reconciliations related to incentive activity.
  • Research and resolve discrepancies or disputes raised by internal customers.
  • Support testing and implementation activities for system enhancements; document processes and contribute to change initiatives.
  • Identify and recommend process improvements to help simplify data collection and exploring opportunities to reduce manual effort.
  • Respond to internal inquiries and provide training or guidance on tool usage and reports.
  • Perform other duties and projects as assigned that support the team’s objectives.

Benefits

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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