Sr. Incentive Compensation Analyst

Pendo•Raleigh, NC

1d•Hybrid

About The Position

Pendo’s Finance organization supports the company’s growth, scale, and operational discipline across global teams. The team partners closely with Revenue, People, and business leaders to build reliable programs, reporting, and processes that help Pendo operate with clarity and confidence. The Sr. Incentive Compensation Analyst will support the development, delivery, and execution of Pendo’s incentive compensation plans. This role owns accurate commission calculations, plan administration support, reporting, and analysis while serving as a key point of contact for the Sales organization on compensation-related questions. This role is based in our Raleigh office.

Requirements

3-5 years of experience in sales compensation, sales operations, finance, or a related function.
Bachelor’s degree in Finance, Accounting, Economics, or a related field.
Strong analytical, organizational, and detail-oriented working style with the ability to manage accurate compensation data and calculations.
Strong time management skills with the ability to prioritize tasks and support recurring monthly and quarterly deadlines.
Excellent written and verbal communication skills, with the ability to respond clearly and professionally to Sales organization inquiries.
Strong Excel and Google Suite skills, including pivot tables and v-lookups.

Nice To Haves

Experience working in a SaaS company.
Prior experience or familiarity administering commissions in Xactly or a similar incentive compensation platform, such as CaptivateIQ, SPIFF, or CallidusCloud.
Experience using Salesforce.com.

Responsibilities

Calculate monthly and quarterly commission payments for participants on variable compensation plans and submit accurate reports to payroll.
Maintain a trackable record of commission payments and supporting data.
Ensure accurate and timely distribution of sales compensation letters to new hires.
Educate new hires on how their incentive compensation plans work and how to access monthly commission statements.
Develop incentive metrics, analyses, and account reconciliations to support Finance and Revenue leaders.
Assist with monthly reporting, forecasts, and budget preparation.
Support incentive compensation plan implementation and testing to ensure calculations are accurate.
Help identify issues early and partner with stakeholders to resolve them.
Serve as a primary contact for the Sales organization on commission inquiries.
Respond in a timely, clear, and accurate manner while maintaining strict confidentiality.
Evaluate commission guidelines periodically and suggest improvement measures.
Assist with documenting processes and procedures to improve consistency and scalability.