Inbound Sales Consultant (HYBRID - PHOENIX, AZ)

Farmers Insurance Careers • Phoenix, AZ

6d • Hybrid

About The Position

Join our June 2026 class of Inbound Sales Consultants and help customers protect what matters most. In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer’s needs. You may also make outbound calls to optimize sales potential.

Requirements

• Minimum 1 year of experience in a sales environment
• Proven ability to meet quotas, metrics and goals
• A drive to work in a fast-paced, high energy environment
• Desire for a long-term career within the insurance industry
• Proven ability to take initiative, solve problems, and prioritize tasks
• Direct sales skills, and the aptitude to influence customers and close the sale
• Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
• Must be eligible to obtain resident/non-resident property and casualty license in all required states
• Self-motivated & goal-oriented
• Customer-focused
• Tech-savvy & adaptable
• Coachable & curious
• Accountable & reliable
• High School Diploma or GED

Responsibilities

• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls
• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer

Benefits

• Guaranteed annual base pay of $43,056 - $67,500 based on experience
• Competitive benefits package
• Uncapped performance-based incentive, opportunity to increase earnings on average up to an additional $27,300 annually
• Top performers can earn up to an additional $75,000 on top of their annual base pay
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED