Inbound Sales Consultant

Deluxe • Erdenet, ID

1d • Onsite

About The Position

Takes inbound sales calls. Processes orders, answers questions, and sells products/services. Identifies sales opportunities by learning about the customer’s business and links customer needs to the products/services offered. Asks for sales while consistently utilizing a prescribed sales approach to resolve customer stated and unstated needs. This includes customizing offers utilizing a benefit, application, and testimonial approach to build and convey value in products and services while overcoming objections. Efficiently multi-tasks and navigates across multiple PC order systems while communicating with the customer. Utilizes established processes and tools to ensure timely communications and accuracy on all transactions. This includes pricing products, initiating proofs, releasing orders to manufacturing, and following through with the customer.

Requirements

• Basic computer skills
• Must be 18 years of age or older

Nice To Haves

• HS/GED
• Call Center experience
• Customer service experience
• Builds rapport with clients, team members and leadership
• Understands the client’s needs and offers a solution by matching product features and benefits to their pain points.
• Takes a consultative approach and puts customer’s needs first
• Is able to find leads and build a strong pipeline
• Takes accountability for their actions, progress and results

Responsibilities

• Takes inbound sales calls.
• Processes orders.
• Answers customer questions.
• Sells products/services.
• Identifies sales opportunities by learning about the customer’s business and links customer needs to the products/services offered.
• Asks for sales while consistently utilizing a prescribed sales approach to resolve customer stated and unstated needs.
• Customizes offers utilizing a benefit, application, and testimonial approach to build and convey value in products and services while overcoming objections.
• Efficiently multi-tasks and navigates across multiple PC order systems while communicating with the customer.
• Utilizes established processes and tools to ensure timely communications and accuracy on all transactions.
• Prices products.
• Initiates proofs.
• Releases orders to manufacturing.
• Follows through with the customer.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off
• Volunteer Time Off
• Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees