Inbound Sales Consultant (Hybrid - Grand Rapids, MI)

Farmers•Grand Rapids, MI

1d•Hybrid

About The Position

We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together! Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Sales Trailblazer Wanted! | Hybrid Role in Grand Rapids, MI | Uncapped Earnings + Career Growth. We’re looking for sales-driven, enthusiastic experienced sales professionals to join our next classes of Sales Consultants beginning in Summer 2026. In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer’s needs. You may also make outbound calls to optimize sales potential. You will earn a competitive base salary in addition to monthly incentive earnings based upon your performance. We provide a comprehensive paid training program, combining virtual classroom and hands-on learning with mentoring to ensure that you have the skills you need to succeed at Farmers. Ongoing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities. Join a team where your performance drives your paycheck! Our compensation package is designed to reward your success. Our model includes guaranteed annual base pay of $40,000+ based on your experience. A competitive benefits package PLUS an uncapped performance-based incentive, giving you the opportunity to increase your earnings on average up to an additional $27,300+ on top of the guaranteed base pay annually. Many of our top performers who consistently meet and exceed their goals earn up to an additional $75,000+ on top of their annual base pay. Experienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades - Senior or Lead sales roles, with starting annual base pay of $50,000+.

Requirements

Minimum 1 year of experience in a sales environment
Proven ability to meet quotas, metrics and goals
A drive to work in a fast-paced, high energy environment
Desire for a long-term career within the insurance industry
Proven ability to take initiative, solve problems, and prioritize tasks
Direct sales skills, and the aptitude to influence customers and close the sale
Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
Must be eligible to obtain resident/non-resident property and casualty license in all required states
High school diploma or equivalent required
Minimum of 1 year of Sales experience required
Call Center experience is preferred
Strong PC and software skills required

Nice To Haves

Experienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades - Senior or Lead sales roles, with starting annual base pay of $50,000+.
College degree preferred
Experience in property & casualty insurance sales is preferred

Responsibilities

Respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers.
Consult with customers to understand their needs, and selling those products which best fit the customer’s needs.
Make outbound calls to optimize sales potential.
Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls.
Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option.
Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities.
Navigate multiple computer systems while seamlessly interacting with the customer.