Inbound Sales Consultant (Hybrid - Grand Rapids, MI)

Farmers Insurance Careers•East Grand Rapids, MI

1d•Hybrid

About The Position

We are looking for sales-driven, enthusiastic experienced sales professionals to join our next classes of Sales Consultants beginning in Summer 2026. In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer’s needs. You may also make outbound calls to optimize sales potential. You will earn a competitive base salary in addition to monthly incentive earnings based upon your performance. We provide a comprehensive paid training program, combining virtual classroom and hands-on learning with mentoring to ensure that you have the skills you need to succeed at Farmers. Ongoing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities. Join a team where your performance drives your paycheck! Our compensation package is designed to reward your success.

Requirements

Minimum 1 year of experience in a sales environment
Proven ability to meet quotas, metrics and goals
A drive to work in a fast-paced, high energy environment
Desire for a long-term career within the insurance industry
Proven ability to take initiative, solve problems, and prioritize tasks
Direct sales skills, and the aptitude to influence customers and close the sale
Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
Must be eligible to obtain resident/non-resident property and casualty license in all required states
High school diploma or equivalent required
Minimum of 1 year of Sales experience required
Strong PC and software skills required

Nice To Haves

Experienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades - Senior or Lead sales roles, with starting annual base pay of $50,000+.
Call Center experience is preferred
Experience in property & casualty insurance sales is preferred
College degree preferred
P&C/Personal Lines License is not immediately required. Farmers will sponsor and train you for licensing, as you must obtain Property & Casualty license to sell within 90 days of hire within your state of residency

Responsibilities

Respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer’s needs.
Make outbound calls to optimize sales potential.
Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls.
Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option.
Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities.
Navigate multiple computer systems while seamlessly interacting with the customer.

Benefits

Competitive base salary
Monthly incentive earnings based upon your performance
Comprehensive paid training program
Ongoing coaching and training
Guaranteed annual base pay of $40,000+
Competitive benefits package
Uncapped performance-based incentive, giving you the opportunity to increase your earnings on average up to an additional $27,300+ on top of the guaranteed base pay annually.
Many of our top performers who consistently meet and exceed their goals earn up to an additional $75,000+ on top of their annual base pay.
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance