Inbound/Outbound Operations Coordinator

Flexcar•Lilburn, GA

2d•Onsite

About The Position

The Inbound/Outbound Operations Coordinator oversees vehicle preparation (Quality Assurance), inbound and outbound lot flow, vehicle shuttling, and on-time order readiness. This role includes coordination of third-party vendors and on-site Operations Specialists to ensure efficient lot operations and timely vehicle availability.

Requirements

3–5 years of operations experience (vehicle operations preferred)
Experience using Microsoft Office Suite
Strong communication skills across multiple levels of leadership
Ability to work in a fast-paced, evolving environment
Flexibility to work days, evenings, weekends, and holidays as business needs require
Ability to lift and carry tools or equipment up to 50 pounds
Willingness to work outdoors in varying weather conditions
Valid driver’s license with acceptable driving record
Willingness to travel within the assigned market as needed

Responsibilities

Coordinate order readiness to ensure vehicles meet quality standards and delivery timelines
Oversee inbound and outbound vehicle flow across primary and satellite lots
Inspect vehicle quality and ensure readiness for customer use
Ensure vehicles are processed efficiently through designated lot-flow procedures
Monitor vehicle quality and operational readiness metrics
Support budget oversight for shuttling and cleaning operations
Ensure timely processing of inbound vehicles and infleets
Coordinate daily activities of Operations Specialists
Oversee third-party vendor performance to ensure SLA compliance
Provide feedback and coaching to promote continuous improvement
Maintain effective working relationships with vendors
Support cost efficiency and turnaround time improvements
Analyze site performance metrics
Identify operational gaps and implement process improvements
Use data to inform workflow and resource decisions
Maintain compliance with Cal/OSHA safety requirements
Safeguard company vehicles, property, and customer information
Accurately complete timekeeping and documentation

Benefits

Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years
Multiple company paid holidays
40 hours of Sick time
401(k) with company match from day one of hire
Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one.
Wellness Programs
Flexible Spending Accounts
Health Savings Account
Life and Disability Insurance
Discounted employee rate on Flexcar products and no annual membership fee
Weekly Pay
Employee Referral Bonus
Uniforms