Inbound Operations Team Leader (Early Morning Logistics Supervisor)

Target • Pasadena, CA

20h • Onsite

About The Position

The Inbound Operations Team Leader leads inbound operations within Target’s General Merchandise team, overseeing trailer unloading and preparation of merchandise for the sales floor. The role supports a consistent, guest-first experience by ensuring merchandise is available for purchase and that operations are accurate, efficient, and safe. The leader plans and assigns workload, develops team members, monitors business outcomes, and helps deliver department and store sales goals. The position is full-time, but hours are not guaranteed to reach 40 per week and may fluctuate according to business needs.

Requirements

• High school degree or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and independently prioritize tasks.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting, carrying, and moving items up to 44 pounds throughout a shift without additional assistance; work includes repetitive bending, twisting, reaching, and rotating.
• Flexible work schedule, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is necessary.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently demonstrate those commitments.
• Observe team performance, provide feedback, recognize positive guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, and drive results.
• Understand sales goals and plans, and execute daily and weekly workload to support department and store sales goals and guest engagement.
• Lead and share expertise in operations, freshness, accuracy, and efficiency.
• With guidance from the direct leader, establish goals and expectations and hold team members accountable.
• Use workload planning tools to complete scheduled workload and ensure areas are guest-ready at store opening.
• Assign daily tasks based on planned workload and guest traffic, aligned with weekly and monthly business priorities.
• Assess General Merchandise backroom and sales floor areas and review reporting to identify gaps and develop plans to address them.
• Ensure products are available for guests to purchase.
• Assist the direct leader with leading and following up on organizational and operational changes.
• Help build a team of General Merchandise experts from selection through onboarding and learning, and develop team members through training, direction, and feedback.
• Promote inclusivity by valuing diverse perspectives, acting authentically and respectfully, and creating equitable experiences.
• Model ethical conduct, safety, and compliance, and hold the team accountable to these standards.
• Model safe behaviors, identify and correct hazards, respond to incidents, and report and investigate injuries accurately and promptly.
• Execute physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• If assigned as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store and offsite emergency and compliance needs.
• Support guest services such as backup cashiering, Order Pickup, and Drive Up while maintaining compliance, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED