Inbound Ecommerce Associate

Goodwill Greater Milwaukee & Chicago•Racine, WI

6d•Onsite

About The Position

This role involves preparing and listing items for online sale and shipping them to customers nationwide. The associate will examine, test, and evaluate electronic equipment to determine its value and functionality. They will also assist with special projects, including training and mentoring new associates, and contribute to the Goodwill mission through productive and meaningful work. The position offers a rotating schedule with daytime hours and opportunities for growth in inventory, shipping, and customer service.

Requirements

Basic reading, writing, and math skills.
Computer skills with a functional knowledge of word processing and how to use email and internet software.
Must be able to function independently in a work setting.
Able to stand and/or walk for the duration of work time (10 hours).
Able to bend and reach to work with merchandise.
Able to lift, push, or pull a maximum of 75 pounds.
Manual dexterity to operate material handling equipment.
Able to grasp material for inspection and sorting activities.
Able to visually observe merchandise, markings and up-close use of jeweler loops.
Able to work independently.

Nice To Haves

Forklift experience a plus.
Forklift certification, if required at site.

Responsibilities

Feed books and media items onto a commercial conveyor belt system.
Accurately represent items in photographs and listings, including notating damage.
Determine merchandise value based on quality, trends, brands, and price guides.
Move materials as needed throughout the warehouse facility to support shipping and transportation in the loading/unloading area.
Use software and hardware to properly dispose of data-bearing devices following appropriate procedures.
Organize and maintain inventory by stocking and stowing product that has been listed.
Analyze, interpret, and act on customer inquiries regarding orders, order status, pricing, item descriptions, inventory, and shipping/receiving.
Pack, seal, label, and affix postage to prepare materials for shipping using hand tools, tape guns, postage scales, packing paper/bubble wrap, and other shipping tools and supplies.
Utilize shipping software accurately and efficiently to ensure all items are shipped using the most cost-effective carrier.
Assist with training and mentoring of associates.
Maintain production environment standards with a positive and team-focused process, assuring optimal efficiencies.
Maintain an organized and clean work area, follow safety procedures, using PPE as needed and uses body mechanics when performing each task.
Meet or exceed daily productivity goals through the efficient handling of product; processing items quickly and accurately and rotate between stations on a regular basis.
Safely operate a pallet jack (forklift experience is a plus) and follow all safety guidelines according to company and OSHA standards.