Inbound dock Supervisor

Pathmark Transportation - TX•McAllen, TX

About The Position

Pathmark Transportation is hiring an Inbound Dock Supervisor to oversee daily receiving and unloading operations. The role ensures incoming freight is handled safely, accurately, and efficiently; supervises dock employees; coordinates inbound shipments; and communicates with transportation, warehouse management, and other departments to meet service expectations. The position works assigned 10-hour shifts, with overtime and weekend availability required as operational needs dictate. Pathmark Transportation is a privately held, family-run logistics provider and broker that has offered customized transportation and logistics solutions for over 30 years. The company describes its culture as lean, team-oriented, and supportive of open communication between employees, management, and the owner.

Requirements

High school diploma or equivalent preferred.
At least two years of warehouse, receiving, dock, or freight-handling experience preferred.
Previous supervisory or team leadership experience preferred.
Working knowledge of receiving procedures, shipping documents, and inventory controls.
Strong communication, organization, problem-solving, and leadership skills.
Ability to prioritize work and make sound decisions in a fast-paced environment.
Basic computer skills and experience with warehouse systems and handheld scanners.
Microsoft Office, web-based applications, and TMS application experience required.
Must complete required training and obtain authorization before operating forklift equipment.
Ability to lift 70 pounds and assist with freight handling within established safe lifting limits, using team lifting or mechanical assistance when needed.
Availability to work assigned shifts, overtime, and weekends as operational needs require.

Nice To Haves

Forklift experience preferred.
Bilingual skills preferred.

Responsibilities

Supervise inbound dock employees, assign daily responsibilities, and monitor productivity and work quality.
Coordinate trailer arrivals, dock assignments, and unloading priorities to keep freight moving and minimize delays.
Verify incoming freight against bills of lading, manifests, and receiving documents.
Ensure freight is counted, inspected, scanned, labeled, and staged in the correct locations.
Document and promptly report freight shortages, overages, damages, and receiving discrepancies.
Communicate shipment delays, staffing needs, equipment issues, and operational concerns to management.
Train and coach employees on receiving procedures, freight handling, scanning equipment, and safe work practices.
Enforce safety procedures, including proper lifting, forklift operation, trailer securement, and pedestrian awareness.
Ensure equipment inspections are completed and report and remove unsafe or damaged equipment from service.
Maintain clean, organized dock areas with clear aisles, exits, and access to emergency equipment.
Address employee performance and attendance concerns consistently with company policies.
Complete shift reports and provide clear handoffs about pending freight, exceptions, and priorities.
Identify opportunities to reduce freight damage, improve receiving accuracy, and increase dock efficiency.