Inbound Billing and Settlement Staff - Bilingual (English/Korean) Preferred
About The Position
WOONGJIN, Inc. is seeking an Inbound Billing and Settlement Staff member to be responsible for settlement related to the freight forwarding business. This role involves reinforcing relationships with customers and carriers through effective communication, preparing settlement status reports, and improving settlement processes by developing automated solutions. The position requires accurate and timely customer billing, managing billing corrections, and reviewing freight documentation to support invoiced charges. The ideal candidate will utilize accounting knowledge to understand how billing functions affect P&L, audit carrier freight bills, interpret tariffs and contracts, and work with internal technologies. Responsibilities also include investigating billing errors, diagnosing potential issues, and performing ad-hoc reporting.
Requirements
- Experience in AR & AP, Invoicing, Customer Service or Transportation/Logistics related experience
- Bachelor’s Degree
- Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
- Effective written and verbal communications skills to communicate with various levels of the organization
- Proficient with Outlook, Microsoft Office applications PowerPoint, Word
- Proficient with Excel, especially v-lookups and pivot tables
- Ability to work overtime when needed
Nice To Haves
- Bilingual (English/Korean) Preferred
Responsibilities
- Responsible for settlement related to freight forwarding business
- Reinforce relationship with customers and carriers by leading effective and continuous communications
- Prepare regular settlement status report for SDSA management, customer, carriers and headquarters
- Improve the settlement processes by developing automated processes to reduce manual processing
- Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
- Manage, analyze & prepare correction forms for billing corrections in access database
- Review and discuss essential freight documentation that supports charges invoiced and is required for payment
- Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L
- Audit carrier freight bills and interpret tariffs and contracts
- Work with the internal technologies required for daily functions
- Investigate and diagnose potential errors and duplicate carrier billing
- Perform ad-hoc reporting, as required
- Perform other job related duties as required
Benefits
- All your information will be kept confidential according to EEO guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
