Billing & Settlement Staff (Korean Bilingual)
About The Position
This role is responsible for settlement related to the freight forwarding business. The position involves reinforcing relationships with customers and carriers through effective communication, preparing settlement status reports for management, customers, carriers, and headquarters, and improving settlement processes by developing automation to reduce manual work. The role also includes processing customer billing accurately and on time, managing and correcting billing errors in an access database, reviewing freight documentation, understanding how billing affects P&L, auditing carrier freight bills, interpreting tariffs and contracts, working with internal technologies, investigating potential errors and duplicate billing, and performing ad-hoc reporting.
Requirements
- Korean bilingual required
- Experience in AR & AP, Invoicing, Customer Service or Transportation/Logistics related experience
- Bachelor’s Degree
- Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
- Effective written and verbal communications skills to communicate with various levels of the organization
- Proficient with Outlook, Microsoft Office applications PowerPoint, Word
- Proficient with Excel, especially v-lookups and pivot tables
Responsibilities
- Responsible for settlement related to freight forwarding business
- Reinforce relationship with customers and carriers by leading effective and continuous communications
- Prepare regular settlement status report for company's management, customer, carriers and headquarters
- Improve the settlement processes by developing automated processes to reduce manual processing
- Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
- Manage, analyze & prepare correction forms for billing corrections in access database
- Review and discuss essential freight documentation that supports charges invoiced and is required for payment
- Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L
- Audit carrier freight bills and interpret tariffs and contracts
- Work with the internal technologies required for daily functions
- Investigate and diagnose potential errors and duplicate carrier billing
- Perform ad-hoc reporting, as required
- Perform other job related duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
